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Administrator(Commercial Vehicles)
My client in the Wellingborough area are looking for an experienced Administrator.
In this key role, you’ll be the link between our workshop, technicians, suppliers, and customers, helping ensure smooth processes, accurate invoicing, and excellent service every day.
You’ll handle everything from job card creation and administrative support to customer enquiries and supplier coordination. If you thrive in a fast‑paced environment, enjoy problem‑solving, and are confident using computer systems, this could be the perfect next step in your career. Full training and support will be provided to help you succeed and grow.
What You'll Be Doing:
- Job card creation and good working relationship with workshop and technicians. Taking a defect to a job card / technician time clockings / parts issue and then invoicing
- Retail invoicing to end customer accounts including fleet companies as required
- Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
- Weekly out of contract cost consolidation invoicing to managed fleet
- General admin duties and general support to the service team with day-to-day tasks.
- Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
- Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
- Point of contact for general enquiries with our customers in the admin office.
Skills & Behaviours:
Basic product knowledge and strong overall computer literacy.
Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
Confidence working with invoicing, administration, or customer service tasks in a fast‑paced environment.
The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
Full training and support will be provided to help you meet objectives and progress within the role.
High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
Problem‑solving mindset, able to take initiative and follow issues through to resolution.
Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
A positive, can‑do attitude, with a willingness to learn and adapt.
Customer-focused approach, ensuring a helpful and professional service at all times.
Working Days
IND123
Job Types: Full-time, Permanent
Pay: £26,000.00-£29,000.00 per year
Work Location: In person
