Date Posted: 2026-02-03 Country: United States of America Location: US-CT-FARMINGTON-0004 ~ 4 Farm Springs Rd ~ 4 FARM SPRINGS Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is available to join our RTX Enterprise Services Team: RTX has an opening for an Associate Director, Enterprise Services Customs Operations Lead (Associate Director, Business Systems and Transportation) position responsible for engaging with RTX business process leaders to design the future customs operations processes for the Company, representing the interests of the Enterprise Procurement & Program Services organization. Customs operations processes are guided by Global Trade regulations and are both influenced by, and influence procurement processes. RTX launched oneRTX focused on leveraging the scale of our three business units to improve collaboration, arenaflex structure, productivity, and performance. The oneRTX: Process & Systems Transformation (PST) project is one of several major, multi-year initiatives under oneRTX that align to our goals as a company and optimize how we work, how we operate and how we deliver to our customers so that we can achieve our full potential. oneRTX: PST will harmonize processes, tools, and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S/4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks enabling all employees to focus on value-add activities. With processes optimized and harmonized, we will leverage our scale so teams across RTX can share resources, leverage talent seamlessly and identify efficiencies. We will reduce arenaflex and effort and improve performance as we break down silos and establish consistent ways of working. What You Will Do: • Collaborate with the Business Unit (BU) global trade and customs leads to develop and coordinate an overall approach for customs operations processes across multiple BUs, ensuring alignment and consistency in processes and practices. • Support the design of a customs operations approach that enables RTX to operate with more common, collaborative, and interoperable processes & systems. • Drive alignment across customs areas, including appropriate connectivity to the upstream and downstream processes to achieve the overall oneRTX: PST objective. • Influence key decision-makers on critical system design choices for customs operations, providing expert guidance to shape RTX’s overall approach to customs operations. • Engage with RTX’s system integration partner, supporting system blueprint and design sessions to ensure the customs operations processes are fully integrated with broader systems and tools. • Partner with RTX Business Units, Enterprise Services and Corporate Functions on development of future state process improvements. • Travel ~ 25%-40%, primarily to Richardson, TX and other major RTX US sites (Farmington, CT; Cedar Rapids, IA; and Charlotte, NC). Qualifications You Must Have: • Minimum 12+ years' relevant experience in U.S. Customs and a degree in Business Administration, Technology or related discipline or equivalent combination of related work experience and schooling. • Strong working knowledge of U.S. and International Government Global Trade / Customs laws and regulations, policies, processes, and programs • Experience with SAP, MS PowerPoint, Word, and Excel and other applicable software. • Licensed Customs Broker Qualifications We Prefer: • Prior ERP system implementation experience, preferably with S4Hana. • The ability to: • Lead and manage change under the oneRTX vision of improving collaboration, commonality, and interoperability. • Work effectively in a matrix and team environment and collaborate across lines of business and functions. Clearly communicate across all levels of the organization, including executive leadership. • Influence others’ acceptance of new approaches and ways of working together, while remaining open to new concepts, practices, and approaches. • Work productively and track progress in a fast-paced, demanding environment - both virtually and in-person. Concurrently advance multiple projects • and priorities. • Ability to travel 25-40% .Learn More & Apply Now! Work Location: Remote Please consider the following role type definition as you apply for this role: • Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms Apply tot his job