Benefits Assistant

Title: Benefits Assistant

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Nonexempt

Hiring Range: $25/hr

Full Time or Part Time: Part Time

Additional Detail


Job Description:
The Benefits Assistant will provide administrative support to the Benefits Team. They will be responsible for providing a high level of customer service to visitors, applicants, staff and faculty.

The Benefits Assistant will be responsible for, but not limited to, the following:
  • Assigning tickets to the appropriate benefits team member
  • Scan and electronically file benefits documentation
  • Send new hire notices
  • Coordinating logistics for vendor events, benefits fairs, and NOVAGives initiatives
  • Drafting and sending articles to the Daily Flyer on benefits topics and events
  • Other administrative support as needed
Minimum Qualifications:

KSAs:
  • Knowledge and ability to navigate the internet and use standard office computer systems
  • Excellent accuracy and attention to detail
  • Ability to accurately interpret state policy
  • Ability to build collaborative and mutually beneficial working relationships with people of varying backgrounds
  • Demonstrated ability to multi-task and prioritize daily activities
  • Ability to communicate effectively, both in written and oral formats
  • Ability to work efficiently and effectively with co-workers, colleagues across the College and general public
  • Strong organizational and time management skills
  • Working knowledge of PeopleSoft.
  • Ability to manage confidential information and sensitive situations
Required Qualifications:
  • Some general office experience.
  • Some experience in customer service.
  • Some experience in MS office.
Additional Considerations:

Additional considerations:
  • Some experience in benefits administration to include demonstrated knowledge of COBRA, HIPAA laws, family and medical leave, workers’ compensation, and tax-deferred annuity plans laws and regulations.
  • Some experience in human resources.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...