Campus Undergraduate Summer Internship Program - 2026 Enterprise Control Management, American Express National Bank

At American Express, our culture is built on a 175-year history of innovation, shared [values](https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Business Unit/Role Specific Information** American Express National Bank (AENB): American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the Company’s Card Member Spending, nearly 90 percent of its lending and more than 60 percent its of revenues. AENB provides its customers with access to consistent payments, financing and savings products in three ways, including issuing and servicing charge and credit cards for our consumer and small business segments, offering commercial loans to small and midsized merchants, as well as installment loans to consumers; and maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products. The Enterprise Control Management (ECM) team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams. - Enterprise Control Management: The team leads ECM governance, collaboration across business unit control teams, and ongoing efforts to continue to improve the control environment and deliver on our regulatory commitments. Additionally, is responsible for the strategy and execution of ECM initiatives, inclusive of transformation activities, including Project Guardian. **How will you make an impact in this role?** The ideal candidate displays an eagerness to learn about the Risk and Control environment within American Express and is excited to make connections and build relationships across the enterprise. They should be a strong communicator and be comfortable interacting with colleagues at all levels. - Communicate requirements, gather agenda items, and prepare presentation materials. - Prepare RACI charts based on conversations with stakeholders. - Support the creation of materials for regular and ad hoc updates and presentations to various stakeholders and audiences across Control Management organizations. - Support the planning and coordination of Control Management Collaboration Groups across business units to drive community, share best practices, preview upcoming requirements or Policy changes, and drive consistency across the Control Management teams.  - Support the planning and coordination of the Control Management Town Hall, which is held quarterly and broadcasted live across the enterprise. Town Halls foster a sense of community within Control Management, ensure colleagues have an awareness of the strategic vision for the organization, and provide a forum for key updates and changes that impact 1LOD. **Minimum Qualifications** - Currently enrolled in a Bachelor’s degree program in Finance, Economics, Business, Risk Management, Data Analytics, or a related field. - Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027. - Strong consultation, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans. - Excellent organizational and problem-solving skills with attention to detail. - Strong communication and collaboration skills. - Ability to build trust and rapport with a diverse group of partners and stakeholders. **Preferred Qualifications** - Growth Mindset & Adaptability: Eagerness to learn, ability to adapt to change, openness to feedback, and commitment to personal growth. - Interest in law or legal organizations, student government, political science, sociology.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...