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Child Welfare Permanency- Technical Expert I
About the position
The Technical Expert (TE) is a child welfare subject matter expert working collaboratively with other TEs and project leadership, responsible for ensuring the design and delivery of technical assistance (TA) and deliverables. The TE coaches and guides staff in the support and implementation of effective, high-quality TA and communicates with the JBS client per the established project guidelines. Fundamental Requirement: This Technical Expert Role is focused on the federally recognized permanency goals for children involved in the child welfare system. The TE I must have extensive professional experience in child welfare, including recent experience working in a public child welfare agency. This position must have a deep understanding and demonstrated experience of federal requirements across the five Permanency goals. Experience must include in-depth knowledge of federal permanency data indicators including relevant AFCARS and Child Welfare Outcomes data. The TE I must possess a passionate commitment to consumer-centric design, data-driven decision-making, peer and family engagement, and delivery of TA and an understanding of and commitment to the project's model of TA as a strengths-based and continuous process that supports projects and jurisdictions over time and as needed to achieve successful outcomes. It is of upmost importance than an individual has experience from a child welfare lens.
Responsibilities
- Play central role in the planning and delivery of TA, including in-person and virtual events on child welfare topics.
- Help to identify issues that impact jurisdictions and partners and design long-term, overall, TA strategies for jurisdictions.
- Develop and coordinate online repositories of resources on targeted topics
- Support the seamless logistical planning and execution of in-person and virtual TA events, including learning communities, policy academies, jurisdictional and partnership meetings.
- Participate in and may lead TA content development and research.
- Work with TA, jurisdiction staff, and partners to establish and maintain productive working relationships.
- Develop content expertise and project management experience related to planning and monitoring multiple concurrent TA events, budgeting and budget management, ensuring and maintaining good client relationships, and tracking/documenting TA activities.
- Facilitate online surveys and information requests from jurisdictions and clients, draft and distribute information disseminated via listserv, and develop and maintain jurisdiction databases.
- Develop standard operating procedures and review technical content for compliance as requested.
- Travel may be required.
Requirements
- Education: Bachelors degree in relevant field (e.g., social work, psychology, behavioral health, public health, business, leadership, human resources, development, education)
- Experience: At least 10 years of relevant work experience, including direct experience in a government or public child welfare setting. At least 3 years experience in training/coaching.
- Permanency Focused Experience: Deep understanding of the five federal permanency goals and the corresponding federal requirements. Demonstrated experience working in permanency programs in a public child welfare agency. Knowledge of CB funded national organizations that support permanency work, including knowledge of relevant grants provided locally in states and territories.
- Ability to develop collaborative partnerships with other CB funded entities, identify areas of crossover, and map jurisdiction engagement to reduce duplication of effort and improve efficiencies in service delivery.
- Ability to analyze jurisdiction and national data and trends, anticipate need and elevate supportive interventions, including leveraging data analytics to improve collaborations, identify needed supports (e.g. tracking use of tools, resources, data for impact), and co-create solutions.
- Ability to build project staff knowledge and expertise in federal permanency programs, regulations, best practices, jurisdiction examples, and identified trends in permanency data. Advise project staff in utilizing best practices, resources and collaborative partners in service delivery.
- Work collaboratively and in coordination with all project services areas to include peer, tailored and universal services infusing permanency expertise into the delivery of all services.
- Language: English Fluency (oral and written)
- Location: Remote with the consideration that if a candidate lives within a 50-mile radius of our North Bethesda or San Mateo offices, employment will be considered hybrid.
- Security clearance: Ability to obtain and maintain a Public Trust Clearance (Federal Government background check)
- Physical Requirements: Ability to sit for prolonged periods at a desk or computer workstation. Regularly uses a computer, keyboard, and mouse. Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy. Ability to hear and understand spoken information in person and over the phone. Minimal lifting and carrying may be required, typically light office supplies or documents. Ability to move within the office environment to access equipment, files, and interact with colleagues. Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.
Nice-to-haves
- Education : Masters degree or higher
- Experience : Consulting experience. Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to prevention, safety, permanency, and child and family well-being. Experience hosting events on child welfare topics for professionals in leadership roles
- Language : Fluency in a language other than English
- Skills : Interacts well with others in a positive, courteous, and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns. Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills. Attention to detail.
- Knowledge : Experience in general Public Health topics. Content Knowledge of current and emerging issues for assigned program areas. Strengths-based approach to delivering TA and to working with others.
- Software Proficiency: Microsoft Office (Excel, Outlook, PowerPoint)
