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Commercial Auto Claims Representative - Pre-Suit Bodily Injury
The Commercial Auto Claims Adjuster will be responsible for evaluating and resolving all components of first and third-party auto claims. This position will require solid knowledge of auto claims adjusting practices, as well as the ability to deliver excellent customer service.
Berkshire Hathaway biBerk offers a collaborative company culture with outstanding benefits and competitive compensation. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.
Job Responsibilities
The Auto Claims Casualty Adjuster is responsible for directing commercial automobile claim loss investigations and adjusting from a remote office setting. The Adjuster is also responsible for, but not limited to:
- Investigating losses (BI/UM/UIM primarily) from office, utilizing Independent Adjusters and other internal/external resources
- identifying coverage issues and completing coverage analysis
- Evaluation and valuation of injuries/damages
- Experience handling moderate to severe injury claims involving allegations of soft-tissue injuries, bone/cartilage fractures, disc herniations, joint dislocation, short-term hospitalizations and out-patient surgeries
- Handing attorney represented claimants (litigation claim-handling experience a plus)
- Experience analyzing and responding to Time Limited Policy Demands
- Experience working with experts in multiple disciplines, including: physicians/therapists, attorneys, accountants, medical billing audit firms, accident reconstructionists, biomechanical engineers, forensic accountants
- Maintain claim files per established best claim practice guidelines
- Obtain and maintain all required state licenses
Qualifications
We are seeking candidates with the following:
- Excellent written and verbal communication skills
- Proven negotiation skills
- Strong letter writing skills
- Strong organizational and computer skills
- Excellent time management skills with the ability to prioritize
- Ability to switch focus quickly and then return to task
- Ability to multi-task when needed
- Self-motivator: works independently with minimal to moderate supervision
- Past 3+ years of experience handling bodily injury claims
- Bachelor’s degree required (insurance industry designation a plus)
- Litigation experience preferred
- Possessing strong ability to understand and review policy documentation
- Ability to formulate solid action plans to resolve claims
- Ability to effectively present files in front of groups
- Ability to travel for company / claim related events if needed
About Us
biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.
BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.
BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:
- Medical (PPO/HDHP), vision, disability, and life insurance.
- Enhanced dental plan with orthodontia coverage in addition to a standard plan.
- Generous PTO plan for all benefit-time eligible employees.
- Paid company holidays and 4 floating holidays.
- Paid parental leave.
- Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
- Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
- Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
- Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
- Voluntary benefits that include accident, critical illness, and hospital indemnity.
- Employee discount and rewards program on travel, tickets, electronics, home, and more.
In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $75,000 - $90,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.
