Community Payback Supervisor (Community Service Supervisor) South Central (Ref: 15284)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>This role will require a flexible approach with start times from 8.00 AM and finish time of 17:00 PM unless agreed otherwise. The role will include weekend shifts, and this includes a weekend working allowance. We currently have positions available with a working pattern that must include at least one weekend day with alternative days to be agreed with successful candidate.<strong>**Please note: Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.**</strong>A career in community payback gives you the power to make a positive impact on the lives of People on Probation as well as your community. People come from all walks of life to form one team in the Probation Service. It's all about supporting People on Probation on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help. <p>If this sounds like you, apply now.</p><strong>If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475</strong><p><strong>On a typical day, you’ll spend up to 7 hours supervising a group at a Community Payback unpaid work placement. Post holders may be required to undertake weekend working as part of their normal pattern of working.<br><br>Working pattern<br></strong></p><strong>The Community Payback supervisor role is accommodated to people on probation who work or have caring responsibilities. Community Payback projects run 7 days a week therefore you will: work frequent weekends, and you may be asked to cover some evenings. You will be paid a higher rate of 50% for weekend days you do work. </strong><p><strong><br>In this role, the pace of our work means that rest breaks don’t always happen in the standard way. When this happens, we make sure your wellbeing is looked after.<br></strong></p><strong>Your wellbeing really matters to us, so we want to be open about this from the outset. If you’re someone who enjoys a varied, active role where no two days are the same, this is a great environment to make a real difference while being fully supported.</strong>The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.New entrants are expected to join on the minimum of the pay band.Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.<strong>Overview of the job</strong>This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary.<strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.</strong><strong>Right to work in the UK</strong>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).Skilled Worker visa changes from 22 July 2025In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a community payback supervisor unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you apply to be a community payback supervisor and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.Civil Service recruitment: nationality rulesCivil ServiceThis guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)<strong>About us:</strong>The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people’s lives and our communities. To hear more about a day in the life of a Community Payback Supervisor, please click here: <a href="https://vimeo.com/728198635?fl=pl&fe=sh" target="_blank">https://vimeo.com/728198635?fl=pl&fe=sh</a><strong>About the Recruitment Process </strong>To apply to this role you will be required to complete a short application form and detail response to a Civil Service Experience based questions. <br><br>Your application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. Take a look at a short video about Community Payback Supervisor here: <a href="https://vimeo.com/663030374?fl=pl&fe=sh" target="_blank">https://vimeo.com/663030374?fl=pl&fe=sh</a>There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.<strong>About the role</strong>Community Payback Supervisors will work with a diverse mix of individuals, so it’s important that you’re empathetic, a good communicator and happy to take the lead. It’s all about supporting offenders on their journey and making your community a better place. Whether that’s building benches or cleaning the streets, you’re there because you genuinely want to help people. As a Community Payback supervisor, you’ll be at the heart of this work, leading small teams to complete their unpaid work hours.You’ll supervise and motivate them to complete a range of manual tasks to pay back for the harm they’ve caused. These tasks could include clearing overgrowth to make public spaces safer, restoring community facilities such as sports halls and playgrounds, planting trees or laying flowerbeds, and litter picking and graffiti removal<h4>Person specification</h4>Please refer to Job Description<h4>Licences</h4>Candidates must have a full UK Manual Driving Licence to be eligible to apply for this role.<br>We cannot accept applications from candidates who only hold an automatic driving licence.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Leadership</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/15284?entityId=15284" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/15284?entityId=15284</a>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...