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Director, Operational Risk Lead, Risk & Compliance Analytics and Reporting
About the position
Director, Operational Risk Lead, Risk & Compliance Analytics and Reporting At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We are looking to hire a Director, Operational Risk Lead, to join our Risk & Compliance Analytics & Reporting team. This position is based in New York/Pittsburgh, with an expectation of 4-5 days per week in the office. The role will report to the Global Head of Risk and Compliance Analytics & Reporting. In this role, you’ll make an impact in the following ways:
Responsibilities
- Define and execute the operational risk analytics strategy across self-serve analytics, AI-enabled frameworks, and enterprise dashboards—delivering timely, actionable insights to Operational Risk, First Line leaders, and senior stakeholders.
- Lead end-to-end development of curated operational risk insights and thematic analytics—covering domains such as technology/cyber, third-party risk, fraud, conduct, business continuity, and process/control risk.
- Design and operationalize predictive anomaly detection systems to surface early signals of operational risk events (e.g., incident patterns, control failures, data quality issues, capacity constraints) before they escalate.
- Establish robust data governance, model lifecycle controls, and monitoring frameworks to ensure accuracy, explainability, and auditability of all analytics and AI solutions.
- Drive adoption of self-serve analytics by building scalable data products, standardized semantic layers, and enablement programs that empower risk and business teams.
- Build executive-ready dashboards and narratives connecting analytics to operational risk posture, control effectiveness, issue remediation progress, and Board/committee reporting.
- Implement repeatable pipelines and quality controls for operational risk reporting (KRIs/KCIs, RCSA outcomes, loss event data, scenario analysis), ensuring consistency, completeness, traceability, and timely delivery.
- Lead thematic reviews using advanced analytics to pinpoint root causes, control gaps, and prioritized remediations for high-impact operational risk themes.
- Set standards and best practices for responsible AI use in operational risk (guardrails, validation, explainability, performance monitoring, documentation) in partnership with governance bodies.
- Champion data quality improvements and source-system enhancements for critical operational risk data elements (CDEs), strengthening leading indicators and surveillance coverage.
- Orchestrate cross-functional incident reviews using analytics to accelerate root cause analysis, inform corrective actions, and prevent recurrence.
- Represent the function in audits, regulatory exams, and senior forums—articulating methodologies, controls, and evidentiary support with confidence and clarity.
- Align with BNY’s strategic pillars and principles—be client-obsessed through usable analytics, run the company better via automation and controls, spark progress with AI, and thrive together through strong partnerships.
Requirements
- 12+ years of prior work experience in a global financial or professional services firm, with at least 10 years specifically in Operational Risk, Audit or regulatory analytics roles.
- 5+ years leading analytics or data science programs, including AI/ML-enabled compliance solutions and enterprise dashboarding
- Strong domain knowledge of key operational risk framework and practices: RCSA, KRIs/KCIs, loss event data and taxonomy, scenario analysis, issues/actions management, and control testing.
- Hands-on experience with data platforms (e.g. SQL, data warehousing/data lakes), BI tools (Power BI)
- Familiarity with responsible AI practices (explainability, fairness, monitoring), data governance and audit-ready documentation
- Proven experience leading cross-functional teams (data science, engineering, BI, compliance SMEs) and managing complex, multi-region deliverables.
- Excellent interpersonal skills with the ability to collaborate effectively across all lines of defense and multiple regions/time zones, fostering a strong risk culture.
- Superior written and verbal communication skills, capable of influencing and presenting complex risk and compliance information clearly to internal and external stakeholders.
- Intellectual curiosity, enthusiasm, and adaptability to rapidly assimilate new information and operate with a strong delivery focus in a fast-paced environment.
- Bachelor's degree required; advance degree in a quantitative areas like business, finance, engineering, or related disciplines; relevant industry certifications or qualifications are a plus.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
