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Director, Product Manager
About the position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Director, Product Manager to join our Innovation Team. This role is located in New York, NY (4 days in office per week). In this role, you’ll make an impact in the following ways:
Responsibilities
- Reimagine and transform end-to-end business processes across the bank using AI and agentic solutions to drive step-change improvements in efficiency, risk reduction, and client experience.
- Define and own the product vision, roadmap, and backlog for AI-driven process transformation initiatives, from ideation through scaled adoption.
- Identify high-value opportunities where AI, automation, and agentic workflows can eliminate manual work, streamline decisioning, and improve operational outcomes.
- Lead the design, build, and evolution of AI-enabled and agentic solutions, including intelligent automation, copilots, and orchestration across complex workflows.
- Partner closely with Engineering, Data Science, Operations, Risk, Compliance, and business stakeholders to ensure solutions are scalable, secure, explainable, and production-ready.
- Drive prioritization and delivery across multiple teams, removing blockers and ensuring continuous flow of value.
- Ensure responsible AI adoption, with accountability for risks related to data privacy, model performance, bias, explainability, and operational resilience.
- Measure and communicate impact through clear outcomes and metrics, including productivity gains, cost reduction, risk mitigation, and client or user experience improvements.
- Champion a culture of innovation, experimentation, and continuous improvement, role modeling modern product management and AI-first thinking.
Requirements
- Bachelors degree in STEM or a related discipline, or equivalent work experience required.
- ~10 years of related experience preferred.
- Experience in the securities or financial services industry preferred.
- Proven experience as a Product Manager or Product Lead driving complex, cross-functional initiatives, preferably in large, regulated organizations.
- Demonstrated experience building and scaling AI-driven products or solutions, with hands-on exposure to AI-enabled or agentic workflows in production.
- Strong understanding of AI and machine learning concepts, including LLMs, intelligent automation, agentic architectures, and AI lifecycle management.
- Ability to translate complex ambiguous ideas into clear product strategies and executable roadmaps.
Nice-to-haves
- Advanced degree preferred
- Experience in the securities or financial services industry preferred.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
