Field Collector

DUTIES AND RESPONSIBILITIES:

  • Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.
  • Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers.
  • Deliver collection notices, demand letters, and other necessary documents.
  • Assess customers’ ability to pay and recommend appropriate actions.
  • Coordinate with the legal team for accounts requiring legal action.
  • Negotiate with customers to encourage voluntary surrender of assets when applicable.
  • Maintain accurate records of collection efforts, payments received, and repossessed items.
  • Safeguard repossessed assets and ensure proper documentation.
  • Report daily collection and recovery activities to the immediate superior and to the respective viber group.
  • Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.
  • Handle disputes and objections professionally while maintaining good customer relations.
  • Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.
  • Maintain constant coordination and communication with the Collection Specialist (Tele Collector)
  • Monitor assigned accounts and achieved collection and provision target.
  • Follow all company policies and legal guidelines related to repossession procedures.
  • Perform other related tasks assigned by the immediate superior.

Job Types: Full-time, Permanent

Pay: From Php15,000.00 per month

Benefits:

  • Company events
  • Fuel discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Willingness to travel:

  • 25% (Preferred)

Work Location: On the road

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