Ground Support Technician - ABQ

Position in Houston, TX

Role Essentials

  • Employer: Southwest Airlines (Hiring in Houston)
  • Experience: Mid-Level.
  • Worksite: Houston, TX
  • Urgency: Final applications accepted.
  • Position: Ground Support Technician - ABQ (Based in Houston)
  • This Houston-based role is an excellent opportunity for professionals skilled in relevant skills.
  • Our Southwest Airlines team in Houston, TX is growing.
  • Benefit from working in Houston, a key hub for the Automotive industry.

Rewards

  • Salary:
  • Benefits: A comprehensive benefits package is included.
  • Clear growth pathways at our Houston office.

Day-to-Day

  • Apply your your professional skills skills at our Houston location.


Department: Cargo Provo & GSE Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expe ... cted to share externally with every Southwest Customer. Job Description: Job Description Pay & Benefits \u2022 Pay of $34.73 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you\u2019ll love: \u2022 Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) \u2022 Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** \u2022 Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** \u2022 Competitive health insurance for you and your eligible dependents (including pets) \u2022 Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. \u2022 Explore more Benefits you\u2019ll love: https://careers.southwestair.com/benefits of Southwest\u2019s People come together to deliver on our Purpose; Connecting People to what\u2019s important in their lives through friendly, reliable, and low-cost air travel. The Ground Support Equipment (GSE) Technician supports our Purpose by performing mechanical maintenance work. This role maintains our automotive, ramp, provisioning, and deicing equipment through duties such as dismantling, repairing, fabricating, welding, altering, and painting. The GSE Technician is detail-oriented and looks forward to making a meaningful impact as part of this integral Team. Check out what a day as a GSE Tech is like: swa.is/DayWithGSE. Additional details \u2022 This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. \u2022 U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We\u2019re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities \u2022 Diagnoses and repairs various types of automotive, ramp, provisioning, and deicing equipment utilized within the airline industry \u2022 Performs both preventative maintenance and unscheduled maintenance on all airline ground equipment \u2022 Attends initial and ongoing training (classroom and/or on-the-job), and keeps current on knowledge, information, and equipment to maintain proficiency in their work \u2022 Create and track work orders performed in a timely manner into maintenance tracking program \u2022 Required to wear Company visual identification card, prominently displayed above the waist for ready recognition \u2022 Must be able to meet any physical ability requirements listed on this description \u2022 May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities \u2022 Proficiency in the maintenance and repair of electrical and hydraulic systems \u2022 Ability to perform minor or major body repair \u2022 Ability to read documents, follow instructions, learn and understand procedures, rules, and regulations including federal and local security regulations \u2022 Ability to read and research technical manuals and electrical & hydraulic schematics \u2022 Ability to work under tight time constraints to accomplish job tasks \u2022 Ability to effectively communicate in both written and verbal form \u2022 Ability to work well under stressful situations \u2022 Ability to work well with others as part of a Team \u2022 Proficiency in arc, gas, and MIG welding, as well as cutting torch \u2022 Proficiency in metal fabrication \u2022 Proficiency in equipment spray painting Education \u2022 Required: High School Diploma or GED \u2022 Preferred: Associate's Degree or automotive/equipment repair technical degree Experience \u2022 Required: 3 Years Heavy truck and/or equipment repair experience with a technical degree \u2022 Required: 5 Years Heavy truck and/or equipment repair experience in lieu of a technical degree \u2022 Preferred: Experience using a computer inventory tracking system Licensing/Certification \u2022 ASE and A/C Certification preferred \u2022 Must possess and maintain valid state motor vehicle operator's license \u2022 Must be able to obtain and maintain a SIDA badge and meet all local airport requirements Physical Abilities \u2022 Must be able to work in vicinity of ramps, hangers and terminals \u2022 Must be able to lift and move items up to 50 pounds on a regular basis \u2022 Must be able to climb, bend, kneel, crawl and stoop on a frequent basis, and for extended periods \u2022 Must be able to perform job functions within a confined space or in potentially hazardous areas \u2022 May be required to work thru inclement weather Other Qualifications \u2022 Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines \u2022 Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 \u2022 Must be at least 18 years of age \u2022 Must be able to comply with Company attendance standards as described in established guidelines \u2022 Required to have a complete set of mechanic\ufffds tools \u2022 May be required to travel by airplane to other cities to perform field service work outside of the normal shop environment. May also include overnight stays \u2022 Must be able to work varied shifts and/or overtime, as well as on holidays and weekends \u2022 Must be able to satisfactorily complete training program and six-month probationary evaluation period. \u2022 Pay amount does not guarantee employment for any particular period of time. \u2022 *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits. \u2022 **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Pay Rate: $34.73 Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 11/30/2025
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...