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Hard Services Manager
Hard Services Manager
Job Summary
Amentum is seeking a Hard Services Manager. The Hard Services Manager is accountable for the overall performance, safety, reliability, and financial stewardship of hard services operations at the assigned site. This role provides leadership and direction for maintenance teams, subcontractors, and technical operations within a fast-paced industrial environment, ensuring full compliance with client requirements, contractual obligations, and Amentum operational standards.
The Hard Services Manager owns planning, prioritization, execution, documentation, reporting, and continuous improvement of maintenance activities while serving as the primary hard services interface with the client.
Essential Functions and Responsibilities
- Operational Leadership
- Own overall hard services performance for the site, including safety, uptime, service delivery, quality, and client satisfaction.
- Plan, prioritize, and oversee preventive, corrective, and reactive maintenance activities.
- Lead maintenance readiness for shutdowns, outages, and critical operational events.
- Identify operational risks and implement mitigation strategies.
Client & Stakeholder Management
- Serve as the primary point of contact for all hard service-related matters with the client.
- Lead client governance meetings and performance reviews.
- Prepare and present executive-level reports and dashboards.
Safety & Compliance
-Lead and enforce safety programs in collaboration with the Safety Manager.
-Ensure compliance with Life Safety Systems requirements.
-Conduct safety and quality audits.
Maintenance Systems & CMMS
-Ensure accurate documentation within CMMS (Maximo, SAP).
-Oversee work order management and scheduling.
Financial & Contract Management
-Collaborate with Finance to manage budgets and control costs.
-Track labor and subcontractor spend.
-Support contract renewals and scope changes.
People Leadership
-Lead workforce performance management and development.
-Support training and succession planning.
-Deliver corrective and disciplinary actions when required.
Reporting & Metrics
-Defining and track KPIs related to safety, reliability, and cost.
-Approve employee time reporting.
Minimum Qualifications
-Ten years of recent (within past 2 years) verifiable industrial facilities maintenance management experience.
-Bachelor’s degree in electrical, electromechanical, or mechanical engineering.
-Level C1 or higher English. Bilingual English and Spanish.
Additional Requirements
-Valid driver’s license.
-Ability to obtain a security access badge at client’s worksite.
Additional Information
-Six Sigma Green belt certification preferred.
-Must be willing to work overtime when required.
-Not eligible for remote work. This position is 100% onsite daily.
-Must be willing to work nights, holidays, and weekends when required.
-Perform other duties as assigned.
Physical Requirements
-Some tasks will require repetitive wrist movement.
-Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.
-Requires ability to use a variety of office equipment and to operate a computer keyboard to access databases, to send/receive messages and to prepare documents.
-Requires ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area, as well as some air travel to more distant locations.
-Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings, and presentations.
-Demonstrated fluency in computer use including the full Microsoft product line.
-Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.
-Requires the ability to interact with all clients and team in a professional and friendly manner despite periods of stress.
Special Requirements
-Wear steel toe safety shoes, safety glasses, gloves and other Personal Protective Equipment as needed.
-Cope with demands and stressors that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.
