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Helion Sales Support Specialist - N. New Jersey
This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Your role at Baxter
This Is Where you build trust to achieve results
As a Helion Sales Support Specialist you'll be managing and promoting the Helion Surgical Integration platform within an assigned geography while focusing on building relationships with surgical professionals such as surgeons, nurses, and operating room staff.
To be a successful Sales Support Specialist, you will develop a comprehensive understanding of OR procedural workflow, medical A/V technology, and IT systems performance. You will be able to formulate and implement system go-live strategies, engage with the install base and existing customers, effectively resolve system and user challenges, and establish an understanding of the portfolio’s competitive differentiation to drive overall customer satisfaction. Are you ready to be the next leader on our Helion sales team?!
What you'll be doing:
Providing technical support, training and in depth product education to OR Educators and Nurse Managers to ensure they have a deep understanding of Helion’s solutions and benefits.
Troubleshooting common A/V related issues and effectively communicating to internal technical support to resolve in a timely manner.
Supporting case set ups by understanding clinical needs for various procedures that utilize surgical integration and have an awareness of system requirements for devices that integrate with Helion.
Engaging install base and following up with existing customers for incremental continued education, uncover underlying user or system issues, and overall support to improve their experience.
Formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site.
Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested.
Supporting site visits, product fairs, and mock rooms, as necessary.
What you'll bring:
High School diploma or GED required. Bachelor's degree preferred.
Previous sales or operating room experience preferred
Strong skills within the MS Office Suite (Excel, PowerPoint and Word); Salesforce knowledge a plus.
Ability to travel independently up to 80%. Position will have an assigned geographic territory which may span several states. National travel as needed.
Technical audio-visual experience a plus.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated pay range for this position is $72,000 - $99,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for a discretionary bonus. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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