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Intern, Sales Planning & Development, Disney Cruise Line - Jul to Dec 2026
This is an office-based role in our Singapore office.
Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.
About Disney Cruise Line
Since launching in 1998, Disney Cruise Line (DCL) has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.
About the Team
Sales Planning and Development Team plays an important role in Sales Organization, the team will partner with the sales leaders to formulate high level sales strategy, develop tactical plan for sales products and promotion strategy, plus render support to the fulfilment logistics, communications, measurement & evaluation of different sales campaign.
About the Role
We are seeking for an Intern to join our Sales planning & Development team, where you will be given an opportunity to learn the travel trade landscape in Southeast Asia Market, end-to-end business process for Disney Cruise Line as a product in Asia, and experience to organize the travel trade event within the region.
This role will be responsible for both B2B and B2C travel trade event, from development to execution, trade sales Customer Relationship Management (CRM) development and management, and trade sales related travel services operation enhancement.
You will be:
- Supporting project management for assigned event(s), playing a key role in driving the event from initiation to closure.
- Responsible for ensuring seamless integration and alignment of effort from internal stakeholders and external partners.
- Supporting the development, implementation, and ongoing management of the CRM system tailored for Trade Sales. This role ensures the CRM platform supports sales strategies, enhances customer engagement, and drives data-driven decision-making.
- Part of the project team to work closely with Sales team, Marketing team, Revenue Management and Travel Operations team to build the workflow across teams to increase efficiency and collaboration.
Responsibilities:
Project Management for Travel Trade Event(s)
- Plans and coordinates the travel trade event, to manage their interdependencies in support of specific business objectives.
- Collaborate and liaising with key stakeholders, such as event organizer, venue provider, travel trade partners and internal lines of businesses (LOBs) to ensures operations run smoothly
- Manage project timeline and budget
Project Team for Workflow Development
- Define the project scope and set the goals together with the project team with focus on Revenue Management and Travel Operations.
- In-partnership with internal partners to identify process steps and document the process
CRM Management & Optimization
- Maintain and continuously improve the CRM system to ensure usability, performance, and alignment with business needs.
- Monitor data quality and integrity; implement data governance practices.
Internship Requirements:
- Currently an undergraduate pursuing a bachelor's degree/diploma
- Still an undergraduate and not yet graduated during the internship period
- Must be available for full-time internship commitment (Monday to Friday, 9am-6pm) between July to December 2026
- Indicate your internship availability (start and end date) in your resume
- Indicate your expected graduation date in your resume
- Indicate your marketing portfolio link in your resume and application (if any)
*Please apply to this job posting only if you are available for a full-time internship during the stated period. Please note that only shortlisted candidates will be contacted.
Requirements:
- Currently an undergraduate pursuing a bachelor's degree/diploma in Tourism and Hospitality, Events Management or a related field
- Attention to detail, time management and follow up/follow through skills required
- Excellent written and verbal communication skills
- Knowledge or interest in event management-related fields
- Strong analytical and numerical skills
- Proficiency in Microsoft Excel (formulas, pivot tables preferred)
- Attention to detail and accuracy in data handling
- Strong team player; possesses good interpersonal skills with a high level of enthusiasm in collaborating in cross functional teams
- Ability to prioritize workload to meet competing deadlines and mange stakeholder expectation
- Requires excellent organizational and multitasking skills.
- Self-starter that needs minimal supervision in motivating himself/herself, always looking for opportunities to contribute to our campaigns and overall projects.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
