IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management

<p>Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></h2> </div><div><p id="jobReqPageTitle"><strong><span id="fbJobReqTitle">IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management</span></strong></p> <div> <div> </div> <div>As a Senior IT Asset & Software Licensing Analyst at APS, you will lead the lifecycle management of our software and technology investments to ensure reliability, fiscal responsibility, and compliance. Your expertise will help shape enterprise standards, guide vendor negotiations, and strengthen governance practices that support APS’s mission to deliver safe, reliable, and affordable energy to our communities. You’ll use your technical and analytical skills—especially within ServiceNow—to improve asset visibility, track entitlements, and maintain accurate, transparent records. By optimizing software usage and costs, you support APS’s purpose of doing what is right for the people and prosperity of Arizona while helping design a more sustainable and innovative energy future.</div> <div> </div> <div><strong>What your day would be like</strong><br>You will:</div> <ul> <li>Lead enterprise software acquisitions, renewals, and vendor negotiations to secure strategic value for APS.</li> <li>Use ServiceNow to manage the full lifecycle of software assets, maintain accurate entitlement data, and improve portfolio visibility.</li> <li>Develop and implement enterprise standards and purchasing policies that strengthen compliance and operational excellence.</li> <li>Oversee budgeting, forecasting, and spend analysis to ensure software investments align with financial priorities.</li> <li>Monitor license compliance and contract obligations across systems and platforms, proactively identifying risks.</li> <li>Partner with IT, Finance, Procurement, and business leaders to align asset strategies with operational needs and long‑term goals.</li> </ul> <div> </div> <div><strong>Who we’re looking for</strong><br>You bring:</div> <ul> <li>Proven experience negotiating complex software agreements and managing enterprise licensing compliance.</li> <li>Strong ServiceNow proficiency, including asset lifecycle management, CMDB utilization, software inventory tracking, and entitlement governance.</li> <li>Financial and business acumen to forecast expenditures and optimize technology investments.</li> <li>A track record of standardizing processes, improving asset management maturity, or strengthening purchasing governance.</li> <li>Clear, influential communication skills to engage leaders, vendors, and cross‑functional teams.</li> <li>A collaborative, accountable mindset aligned with the APS Promise—innovating for the future, empowering others, and achieving results together.</li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></h2> </div><div><p><span style="font-size:14.0px"><strong>IT Asset & Software Licensing Analyst, Senior | Vendor & Asset Management</strong></span></p> <ul> <li><span style="font-size:14.0px">Bachelors' degree in Information Technology or related field </span></li> <li><span style="font-size:14.0px"><em><strong>AND </strong></em>five (5) - eight (8) years of prior relevant experience or equivalent combination of education and directly related experience.</span></li> <li><span style="font-size:14.0px">Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas</span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><strong>Preferred Special Skills, Knowledge or Qualifications</strong></span></p> <ul> <li><span style="font-size:14.0px">Familiarity with ServiceNow Software Asset Management</span></li> <li><span style="font-size:14.0px">Software Asset Manager Certification</span></li> <li><span style="font-size:14.0px">Knowledge of technology asset life cycle management processes and supporting tools and services</span></li> <li><span style="font-size:14.0px">Understanding of IT business continuity, cybersecurity, integrated risk management and optimization methodologies as they apply to technology contracts</span></li> <li><span style="font-size:14.0px">Excellent presentation, written and verbal communication skills</span></li> <li><span style="font-size:14.0px">Financial and Budget Acumen</span></li> <li><span style="font-size:14.0px">Demonstrated contract negotiation skills</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Major Accountabilities</b></h2> </div><div><p><span style="font-size:14.0px">1) Directly contributes to the establishment and implementation of hardware and software acquisition, protection, maintenance and retention policies, standards and procedures aligned with IT standards and strategy<br> 2) Investigates hardware and software products of a complex nature; evaluates and recommends products based on available metrics, intended usage and financial impact<br> 3) Coordinates with the procurement function and project teams to select, negotiate, and track software & hardware maintenance investments<br> 4) Gather complex data on, and provide analysis of, activities that have an impact on the value, cost and risk of technology assets<br> 5) Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners<br> 6) Identify and report on compliance to IT Asset Management policies, recommend and track remedial action<br> 7) Analyzes new technology investments & advises on contract structure, content and financial modeling</span><br>  </p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Export Compliance / EEO Statement</b></h2> </div><div><p><span style="font-size:14.0px">This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.<br> <br> Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.<br> <br> For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).<br> <br> Arizona Public Service is a smoke free workplace.</span></p> </div></div></div><p><span style="font-size:14.0px"><b>Home based:</b><b> </b>Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis. </span></p> <p><span style="font-size:14.0px"><em>*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).  </em></span></p> <p><span style="font-size:14.0px"><em>*Working from a home office requires adequate technology and an appropriate ergonomic set up.  </em></span></p> <p><span style="font-size:14.0px"><em>*Role types are subject to change based on business need. </em></span></p> <p> </p> <p> </p>

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