Lead Product Manager, New York

<div class="content-intro"><p><strong><em>🚀 We’re on a mission to make money work for everyone.</em></strong></p> <p>We’re waving goodbye to the complicated and confusing ways of traditional banking.</p> <p>After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as <a href="">personal</a> and <a href="">business</a> bank accounts, we offer <a href="">joint accounts</a>, <a href="">accounts for 16-17 year olds</a>, a <a href="">free kids account</a> and <a href="">credit cards</a> in the UK, with more exciting things to come beyond. Our UK customers can also <a href="">save</a>, <a href="">invest </a>and <a href="">combine their pensions</a> with us. </p> <p>With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!</p> <p>We’re not about selling products - we want to solve problems and change lives through Monzo ❤️</p> <p><a href="">Hear from our UK team about what it's like working at Monzo</a> ✨</p> <hr> <p> </p></div><p><strong>Lead Product Manager, US, </strong><strong>📍New York</strong></p> <p>📍New York, NY | 💰Lead Product Manager | $165,000 - $200,000 + <a href="">Benefits</a> | Stock Options</p> <p><strong>About Monzo</strong></p> <p>Monzo Group is a leading financial technology company, with over 14 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024.</p> <p>We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone.</p> <p><span style="text-decoration: underline;"><strong>The US team</strong></span></p> <p>We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the US, empowering people to take control of their finances with clarity, simplicity, and confidence.</p> <p>Our US team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up</p> <p>But what truly sets Monzo apart isn’t just our product - it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives.</p> <p>If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together.</p> <p><strong data-stringify-type="bold"><span class="c-emoji c-emoji__medium c-emoji--inline" data-qa="emoji" data-sk="tooltip_parent"><img src="" alt=":key:" width="20" aria-label="key emoji" data-stringify-type="emoji" data-stringify-emoji=":key:" style="max-width: 100%;"> </span></strong><strong data-stringify-type="bold">You’ll play a key role by:</strong></p> <ul> <li>Lead a cross-functional team to design, build and profitably grow a new product that deeply resonates with our US customers and elevates Monzo to a leading FinTech in the market</li> <li>Work closely with your partners in Marketing, Design and Research to ensure we are creating and communicating the most important value propositions for our customers</li> <li>Be an active and influential leader within the team and foster our culture of accountability, support and a high bar for excellence</li> <li>Collaborate with your peers across Monzo who can help you accelerate your progress and increase your odds of success (e.g., specific capabilities we don’t yet have in the US team, learnings, counsel, advice).</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>You’ve got a track record of building successful, customer-centric digital products in a fast growing company</li> <li>You love the craft of creating remarkable products and businesses</li> <li>You have excelled building and launching a remarkable zero-to-one consumer products (ideally a regulated one like financial services, healthcare, or similar)</li> <li>You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way</li> <li>You have the urge and resilience to challenge the status quo and make things better</li> <li>You ground your thinking in data, facts and insights but are equally comfortable making decisions quickly if/when the complete/ideal data is unavailable</li> <li>You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with</li> <li>You’re excited by the ambition of what we’re doing at Monzo and personal finance in general</li> <li>You’re a fast learner, humble and curious, and enjoy developing yourself and others</li> </ul> <p><strong>The Interview Process:</strong></p> <p>Our interview process involves three main stages: </p> <ol> <li>Initial Interview </li> <li>Case Study Interview</li> <li>Final interview: including a project walkthrough and a behavioural interview </li> </ol> <p>Our average process takes around 3-4 weeks but we will always work around your availability. </p> <p><strong>What’s in it for you:</strong></p> <ul> <li>💰 $165,000 - $200,000 base salary➕ plus stock options</li> <li>🏥 Great Health, Dental and Vision Insurance</li> <li>📈 Stock Options</li> <li>💰 Generous 401k with 4% employer match</li> <li>⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Work the way that works for you with Monzo!</li> <li>🏝 32 days of vacation and public holidays per year (and we <strong>require</strong> that you take all of your days each year as we believe that well rested employees are more effective!)</li> <li>🏡 Maternity / Paternity leave</li> </ul> <p>#LI-REMOTE #LI-AC2</p> <section></section> <p> </p> <div> </div> <p> </p><div class="content-conclusion"><hr> <p><strong>Equal opportunities for everyone</strong></p> <p>Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="">blog</a>, 2024 <a href="" target="_blank">Diversity and Inclusion Report</a> and 2024 <a href="">Gender Pay Gap Report.</a></p> <p>We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.</p> <p>If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊</p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...