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Lead Salesforce Engineer (Service Cloud)
Hiring near our Irving, TX, Orlando, FL and Stamford, CT Centers of Excellence with a flexible environment.
About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About the role:
This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner's CRM technology .
What you will do:
Designing, implementing, unit, integration testing and supporting Salesforce applications and services
Contribute to the review and analysis of business requirements
Collaborate on architecture and technical design discussions
Perform and participate in code reviews, peer inspections and technical design/specifications
Documenting and review detailed design
What you will need:
Bachelor's degree or foreign equivalent degree in Computer Science or a related field required.
8+ years' experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations
A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals
Nice to Have:
Certified Salesforce Platform Developer I
Certified Salesforce Platform Developer II
Certified Salesforce Administrator
Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
Scrum software development methodology experience is required
Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
What you will get:
Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-RG2
#LI-Hybrid
#LI-Technology
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.
Job Requisition ID:99514By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link:
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Hiring near our Irving, TX, Orlando, FL and Stamford, CT Centers of Excellence with a flexible environment.
About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About the role:
This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner's client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner's CRM technology .
What you will do:
Designing, implementing, unit, integration testing and supporting Salesforce applications and services
Contribute to the review and analysis of business requirements
Collaborate on architecture and technical design discussions
Perform and participate in code reviews, peer inspections and technical design/specifications
Documenting and review detailed design
What you will need:
Bachelor's degree or foreign equivalent degree in Computer Science or a related field required.
8+ years' experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations
A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals
Nice to Have:
Certified Salesforce Platform Developer I
Certified Salesforce Platform Developer II
Certified Salesforce Administrator
Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
Scrum software development methodology experience is required
Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
What you will get:
Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-RG2
#LI-Hybrid
#LI-Technology
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.
Job Requisition ID:99514By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link:
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.