Lettings Negotiator

Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 8 offices across the Midlands and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position located in Nottingham. You'll enjoy a standard workweek of 08:45am - 17:30pm Monday to Friday along with 1 in 2 Saturdays 09:00am - 16:00pm with a day off in lieu in return. The basic salary of £23,000 with a realistic OTE of £28,000 - £30,000 (uncapped) depending on performance.

Let's talk about the role. It involves:

  • Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home.
  • Conduct viewings, negotiate offers, oversee the referencing process and ultimately hand over the keys to new tenants for their new home.
  • Email property alerts through ReapIT/HTML & complete thorough weekly landlord care and feedback calls.
  • Ensure adherence to office procedures, policies & KPI awareness
  • Being commercially aware to opportunities to win new business.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

  • A natural people person who can connect quickly with people in a genuine way
  • Someone who is driven to succeed and reliable.
  • Someone who values integrity as a key value in business.
  • A passion for delivering an amazing customer experience
  • Is naturally organised, diligent and a multi tasker
  • Thrives working in a fast paced, target driven environment where no two days are the same.
  • Is articulate with strong negotiation skills..

At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

  • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
  • Our Employee Assistance Programme offers free counselling support sessions.
  • Get the latest gadgets and appliances with our Smart Tech Scheme.
  • We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
  • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
  • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
  • Celebrate your loyalty with special days and celebrations for length of service.
  • Planning for retirement? We've got you covered with that important pension pot.
  • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
  • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...