Manager IT Enterprise Quality Assurance Loyalty

About the position

Create a testing approach and assist SDETs and engineers in the implementation of a testing strategy which accounts for Automatized API & GUI level Regression, Performance, User Acceptance testing, Security and other forms of testing. Design a test approach to ensure that defects do not reach our customers and crewmembers. Assist the team in prioritizing the defects for developers and analyze product Quality and Project risks. Work with Product Development Teams to develop and understand product vision and testing requirements Lead with team with a “shift left” test methodology Responsible for Leading, developing and guiding EQA Engineers Ensure that EQA Engineers adhere to EQA testing standards and methodologies Analyse Test result and resulting defects, coordinate triage meetings toward early detection and mitigation of project delays Ensures the right tool is used to Track requirements, Test Cases, Scenarios, Defects, establishing traceability, maintaining the records of Quality Controls required for compliance and certifying Software for release to production Provides guidance to EQA Engineers toward Developing API and GUI Test Scenarios and Test cases, analysing requirements and providing Test Estimates Ensures quality, efficiency and consistency across all team Engineers Collaborates with other IT Managers to ensure projects meet milestones and deliverable dates Monitors, develops and delivers report statistics on problems and issues Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement Makes recommendations regarding the acquisition and/or implementation of software to increase IT EQA Quality Focused and driven to excellence to ensure quality of deliverables Communicate to internal and external stakeholders and escalate issues and risks as necessary Provide excellent problem solving and structured thinking to deliver creative solutions Provide excellent customer service and an understanding of how IT is ultimately delivered to the Customer Work in a fast-paced environment, work well with others and complete tasks with minimal supervision Work flexible hours and be available to respond on short notice

Responsibilities

  • Create a testing approach and assist SDETs and engineers in the implementation of a testing strategy which accounts for Automatized API & GUI level Regression, Performance, User Acceptance testing, Security and other forms of testing.
  • Design a test approach to ensure that defects do not reach our customers and crewmembers.
  • Assist the team in prioritizing the defects for developers and analyze product Quality and Project risks.
  • Work with Product Development Teams to develop and understand product vision and testing requirements
  • Lead with team with a “shift left” test methodology
  • Responsible for Leading, developing and guiding EQA Engineers
  • Ensure that EQA Engineers adhere to EQA testing standards and methodologies
  • Analyse Test result and resulting defects, coordinate triage meetings toward early detection and mitigation of project delays
  • Ensures the right tool is used to Track requirements, Test Cases, Scenarios, Defects, establishing traceability, maintaining the records of Quality Controls required for compliance and certifying Software for release to production
  • Provides guidance to EQA Engineers toward Developing API and GUI Test Scenarios and Test cases, analysing requirements and providing Test Estimates
  • Ensures quality, efficiency and consistency across all team Engineers
  • Collaborates with other IT Managers to ensure projects meet milestones and deliverable dates
  • Monitors, develops and delivers report statistics on problems and issues
  • Take a significant role in the development of crewmembers to support their engagement, growth, goal achievement
  • Makes recommendations regarding the acquisition and/or implementation of software to increase IT EQA Quality
  • Focused and driven to excellence to ensure quality of deliverables
  • Communicate to internal and external stakeholders and escalate issues and risks as necessary
  • Provide excellent problem solving and structured thinking to deliver creative solutions
  • Provide excellent customer service and an understanding of how IT is ultimately delivered to the Customer
  • Work in a fast-paced environment, work well with others and complete tasks with minimal supervision
  • Work flexible hours and be available to respond on short notice

Requirements

  • Bachelor's degree or foreign equivalent degree in Computer Science or related technical field followed by 5 years of progressively responsible experience in Test Automation.
  • 5 years of experience in the travel / transportation industry.
  • 5 years of experience in Scrum Methodology
  • 3 years of experience with customer loyalty program operations
  • 2 years of experience implementing automated test frameworks for both API and GUI
  • 5 years of experience testing complex integrated systems, including REST API, Batch Jobs and File Processing
  • 5 years of experience developing end to end test strategies an implementing Black Box and White Box Testing
  • Mobile App Testing
  • Java
  • SDLC
  • Functional, System, Integration, Unit and Regression tests
  • Testing web applications, API, Mobile applications in a MS Azure environment
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...