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Membership Sales Specialist Entry Level Leadership Track
About the position
Join a Winning Team. Hand & Stone Anthem has been locally owned and operated by the same partnership for 18 years . We are a top-rated location not because we are a \"family,\" but because we operate as a successful, high-performance team . We provide the structure, the tools, and the supportive environment you need to succeed—and we expect results. We are looking for a Sales Driver to join us at the entry level, with the explicit goal of grooming the right candidate for an Assistant Services Manager role based on performance. The Role: This is a SALES position. We are not looking for passive retail experience (folding clothes or scanning candles). We ARE looking for the \"Gym Membership\" sales mentality: someone who is driven to pitch, overcome objections, and close the sale while delivering high-end customer care. What You Will Do: Drive Revenue: Your main metric is converting guests into members of our Healthy Lifestyle Program. You must be comfortable asking for the sale. Manage the Desk: You are the \"Air Traffic Controller\" of the spa—managing phones, complex scheduling (Zenoti), and checking clients in/out with efficiency. Earn Your Growth: We have a clear path for advancement. Prove you can sell and lead by example, and we will fast-track you to management. Who You Are: Hand & Stone / Zenoti Pro: Previous experience working in a Hand & Stone or using Zenoti software is HIGHLY preferred . We want someone who can hit the ground running. A \"Hunter\": You have experience in active selling (Gym memberships, leasing, commissions), not just order taking. Professional: You understand that a top-rated spa requires punctuality, reliability, and a polished presentation. Thick Skinned: You don't let a \"no\" discourage you; you use it to find a better solution for the guest. Team Oriented: You want to work in an environment where everyone pulls their weight and success is shared. Why Join Us? Longevity: We have been stable and successful for 18 years. Compensation: \$17/hr starting hourly rate + Commissions. Opportunity: We prefer to promote from within. If you have the drive, we have the career path. Ready to win? If you have the sales energy and the professional mindset to join a top-tier team, apply now. At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Responsibilities
- Converting guests into members of our Healthy Lifestyle Program
- Managing phones
- Complex scheduling (Zenoti)
- Checking clients in/out with efficiency
Requirements
- Experience in active selling (Gym memberships, leasing, commissions), not just order taking
- Understands that a top-rated spa requires punctuality, reliability, and a polished presentation
- Doesn't let a \"no\" discourage you
- Team oriented
Nice-to-haves
- Previous experience working in a Hand & Stone or using Zenoti software
Benefits
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources