The Community Outreach Division is establishing an eligibility list to be utilized in filling an opening as a <strong data-pasted="true">Neighborhood Contact Officer</strong>. <p data-pasted="true"><strong>Eligibility Requirements: </strong>Must be a sworn officer off probation, with at least 3 years in a sworn capacity at the Boise Police Department.  For purposes of determining eligibility for this position, any experience, time at BPD or service requirements are “as of the date/time of this posting.” These requirements may be waived or adjusted at any time at the discretion of the Chief of Police.</p><p data-pasted="true"><strong>Selection Process:</strong> The selection process will include an oral board interview and may include a practical assessment.</p><p>The following areas may be evaluated/scored in the selection process: supervisor evaluation, training record, report writing, discipline history as defined in policy, stat analysis for the previous year, skills and demonstrated ability to build, maintain, and strengthen relationships with community members, key stakeholders, City leadership, and working in small team dynamics.</p><p>Following the selection process's completion, a selection recommendation will be made to the Captain of the Community Outreach Division. The COD Captain, or his designee, will select the most qualified candidate. Those candidates not selected, but who received a qualifying rating, will be placed on an eligibility list. </p><strong style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><u>How To Apply</u> </strong><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Please attach the following materials to your application:</span><ul><li><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Letter of Interest:</span><ul><li><p data-pasted="true">This letter of interest should provide a detailed account of your understanding of Community Oriented Policing philosophy and how the BPD NCO position utilizes that philosophy in its day-to-day operations.   It will also demonstrate your understanding of the multi-faceted/multi-function aspect of the NCO position and how you plan to utilize and adapt the position to address related criminal, societal and other emerging trends.  Qualified applicants should also be able to articulate their commitment and experience to community engagement and relationship development with high-visibility stakeholders.</p></li></ul></li><li><p data-pasted="true">Provide Police Personnel with a data report ranging January 2025 to January 2026 produced by Crime Analysis, listing the following statistics: self-initiated activities, felony arrests, misdemeanor arrests, and DR’s generated. <strong><em>Please allow at least 10 days prior to the testing date for CAU to prepare your statistics.</em></strong></p></li><li><p data-pasted="true">Select three (3) investigative reports you have written between January 2025 and January 2026 and provide them to Police Personnel via email. </p></li></ul><p data-pasted="true"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">To be eligible for consideration you must complete your application via NeoGov </span><strong style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">no later than 16:00 on March 2, 2026.</strong></p><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">In addition, route the Supervisor Evaluation Form to your supervisor for completion and ensure it is routed up through the chain of command for all required approvals and signatures. To be considered for this role, you must attach a completed Supervisor Evaluation Form to your application OR send the completed form via email <strong>no later than March 9</strong></span><strong>, 2026</strong> <span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">to Olivia Howard, Recruiter & Police Personnel, at <a href="mailto:OHoward@CityofBoise.org">OHoward@CityofBoise.org</a>. </span><br><br><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">All application materials, including your letter of interest, resume, and any other required documents, </span><strong style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">are due no later than 16:00 on March 2, 2026. </strong><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Submissions received after this deadline will not be accepted under any circumstances. The applications will be reviewed by the division captain and those that are best qualified will be invited to the testing process.</span><br style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><br style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">If you are planning any leave in the next thirty (30) days, you must notify police personnel.</span></span><br><br><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><strong data-pasted="true">Questions? Contact:</strong> Captain Doug Ericsson, Lieutenant Terry Weir, or Sergeant Tony Ostrander.</span></span><ul><li data-pasted="true">Makes a comprehensive assessment of assigned areas, identifying problems and concerns of both the citizens and the Department. Maintains an on-going record of problem-solving activities; responds to calls for service in assigned areas and available to respond to emergencies both in and out of their assigned areas.  Coordinates a comprehensive response to specific crimes impacting the NCO’s assigned area (i.e. graffiti, theft, burglary, traffic issues, mayor’s hotline calls).  Participates as an NCO team member assisting on major projects and various/numerous Community Outreach Events.</li><li>Works with the Department’s Patrol Division, Criminal Investigations Division, Criminal Intelligence Unit (CIU) personnel and Criminal Analysis Unit (CAU) to identify and address crime patterns.     </li><li>Meets with community leaders, groups and individual citizens, listen to their concerns and develops long term solutions that will minimize or eliminate the issues. Attends meetings (both formal and informal) with citizens in their area to educate and inform; target crime and disorder and take strong enforcement action as well as developing alternatives to enforcement, if applicable. </li><li>Frequent patrol assigned area and assist patrol division with calls for service.  Regularly attend patrol briefings to communicate neighborhood concerns to the area patrol officers and receive input from the patrol officers.   </li><li>This assignment requires a strong commitment to community engagement and working collaboratively with other Teams, Units, and Divisions.  The selected officer will be expected to proactively build, maintain, and strengthen professional relationships with entities, such as civic event organizers and neighborhood associations while anticipating and identifying potential community issues before they arise and collaborating on preventive strategies. The officer must respond promptly and professionally to stakeholder concerns, providing clear communication, follow-up, and resolution. The officer will serve as a liaison between the Boise Police Department and the needs of the community and neighborhoods, ensuring transparency, responsiveness, accountability, and will demonstrate a high degree of initiative, diplomacy, and professionalism in representing both the department and the City of Boise.</li></ul><ul style="margin-bottom: 3pt;" data-pasted="true"><li>Must be a sworn officer off probation, with at least 3 years in a sworn capacity at the Boise Police Department.  </li></ul><p><strong>Working knowledge of:</strong></p><ul style="margin-bottom: 3pt;"><li>The criminal justice process.</li><li>Federal, state, and city rules, regulations, procedures, and judicial rulings related to evidence, searches, seizures, arrests, and police-citizen encounters.</li><li>Investigative processes and interrogation techniques.</li><li>Crime scene processing and surveillance techniques.</li><li>Social service agencies and community resources and their use and applicability to investigative processes.</li><li>Courtroom testimony procedures.</li><li>Departmental rules, regulations and procedures.</li><li>Crime prevention techniques, principles, and practices.</li><li>Underlying causes of criminal behavior.</li><li>Safe and effective arrest techniques.</li><li>Basic first aid and CPR.</li><li>Dispute resolution techniques.</li><li>Computer applications and software used in spreadsheets and word processing. </li></ul><p><strong>Ability to: </strong></p><ul style="margin-bottom: 3pt;"><li>Maintain a calm demeanor and effectively communicate with officers and the public in potentially controversial situations.</li><li>Identify and research various issues arising from investigations.</li><li>Investigate, review, provide testimony about, and otherwise handle graphic, disturbing, or otherwise sensitive information or evidence.</li><li>Effectively and tactfully work with victims, witnesses, and various other parties regarding allegations of crimes.</li><li>Articulate and develop thorough, logical, and accurate reports; observe and recall detail.</li><li>Provide credible testimony in court of law.</li><li>Manage time effectively.</li><li>Prioritize work.</li><li>Identify alternatives to problems and make sound decisions.</li><li>Stay abreast of pertinent federal, state and city laws, statutes and ordinances, and judicial rulings.</li><li>Effectively and safely operate various law enforcement tools and equipment including firearms and non-lethal weapons.</li><li>Communicate and maintain contact with field units via radio and computer.</li><li>Assess crisis situations, establish priorities to determine actions necessary in life threatening and operational situations.</li><li>Work safely without creating unnecessary direct threats to self or others.</li><li>Effectively see during times with minimal or no sunlight.</li><li>Properly utilize all required safety equipment such as helmets, masks, vests, etc.</li><li>Display an attitude of cooperation and work harmoniously with all levels of City employees, the general public and other organizations.</li><li>Communicate effectively in the English language at a level necessary for efficient job performance.</li><li>Complete assignments in a timely fashion.</li><li>Understand and comply with all rules, policies and regulations.</li><li>Maintain prompt and regular attendance.</li><li>Perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.  </li><li>Individuals must be capable of operating vehicles safely and have an acceptable driving record. </li></ul><p data-pasted="true"><strong>PREFERRED KNOWLEDGE, EXPERIENCE, AND TRAINING</strong> </p><ul style="margin-bottom: 3pt;"><li>Advanced working knowledge of City and State laws, department policy and procedure, and community partners to refer citizens to services.  </li><li>Investigative experience in a variety of areas.  Knowledge of and experience in obtaining and serving search warrants related to misdemeanor and felony investigations.  Interview and interrogation training, Crisis Intervention Training, courses in case management and covert surveillance training.  Training related to solving long-term neighbor and community problems.   </li></ul><p><strong>LICENSING AND OTHER REQUIREMENTS</strong> </p><ul style="margin-bottom: 3pt;"><li>Must be a current sworn officer with the Boise Police Department. </li><li>Idaho Peace Officer Standards Training (POST) Patrol certification. </li><li>Valid Idaho driver’s license.</li></ul><p data-pasted="true">The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p><p><strong>PHYSICAL EFFORTS</strong> </p><p>While performing the duties of this job the employee is occasionally lifting/carrying up to 10 lbs. Also, the employee is occasionally pushing/pulling up to 10 lbs. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, touch and feel. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, reach and grasp. Position requires hand/finger dexterity. </p><p><br><strong>WORKING ENVIRONMENT</strong> </p><p>The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position. Work includes protected exposure to infectious bacteria, bodily fluids, and chemicals. <br> May be assigned to a day or swing shift, determined by the needs of the NCO Unit and/or at the discretion of the Division Commander or his/her designee. </p>