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Old Saybrook - Public Safety Dispatcher
Public Safety Dispatcher - Full Time
Thank you for your interest in the position of Public Safety Dispatcher with the Old Saybrook Department of Police Services. Members of our Department’s Emergency Communications Division perform critical, diverse emergency and administrative functions on a daily basis and are a vital part of Old Saybrook’s public safety team.
This selection process will include a detailed review of your application packet, written, psychomotor, and oral examinations, as well as a complete background investigation and medical examination. It is our intent to complete the selection process at a rapid pace.
Successful candidates will be required to obtain and maintain various state and national emergency communications certifications as well as pass a comprehensive in-house training program.
Apply online now!
Following review of your application, you will contacted when the written exam has been scheduled.
Failure to follow directions and to submit the required information will disqualify you from this hiring process.
JOB DESCRIPTION
Persons filling this position shall work for the Emergency Communications Division and shall be considered a Support Operations Employee of the Old Saybrook Department of Police Services. General duties include; receiving and transmitting emergency and administrative information for Public Safety and Municipal Agencies/Departments using all communication tools and technologies. Maintaining two-way radio contact with dispatched public safety personnel and the creating and keeping of accurate records. Dispatches, monitors, and interacts with police, fire and medical calls in progress, and relays information to the public and members of the public safety community as required. Uses computers to input, retrieve and transmit information from State Motor Vehicle, National Crime Information System and other information sharing networks. Has high interaction with the general public through greeting them in person and receiving and managing emergency and non-emergency telephone calls and provides appropriate services and assistance as necessary. Responsible for other duties as assigned.
MINIMUM QUALIFICATIONS
- Over 18 years of Age
- High School Diploma or GED
- Proficient with using computers including Microsoft Office and Windows based programs
- Ability to take and follow orders
- Skilled in typing and taking hand and typewritten notes
- Strong oral and written communication skills
- Ability to multitask and work under extreme pressure in a fast paced environment
- Excellent vision (after correction) and hearing
SPECIAL QUALIFICATIONS
The ability to obtain and maintain various State and National Emergency Communication Certifications, to include;
- National Incident Management System
- State of Connecticut Telecommunicator
- E-911
- Emergency Medical, Police and Fire Dispatching
- NCIC/COLLECT
Must be of good moral character and successfully complete the Department's testing process, which includes a written, psychomotor, and oral examinations, as well as a complete background investigation and medical screening.
