Patient Access Representative

We are looking for an experienced Patient Access Representative to join our team in Templeton, California. The Patient Access Representative opening is an onsite contract role with one of our Fortune 500 healthcare clients. To be successful in this role the Patient Access Representative will have excellent customer service skills and familiarity with outpatient services in a medical office setting. The ideal candidate will work closely with patients and staff to ensure seamless access to radiology and imaging services.Responsibilities:• Greet and assist patients in a detail-oriented and friendly manner, ensuring a positive experience during their visit.• Manage patient registration, scheduling, and check-in processes with accuracy and efficiency.• Verify insurance information and process authorizations in compliance with organizational policies.• Coordinate with imaging center staff to ensure timely and accurate service delivery.• Utilize Cerner technologies to maintain patient records and manage scheduling tasks.• Provide clear communication to patients regarding procedures, appointments, and billing inquiries.• Address and resolve any issues or concerns related to patient access promptly.• Collaborate with healthcare professionals to streamline workflows and improve patient satisfaction.• Maintain confidentiality and adhere to all regulations related to patient information.• Ensure compliance with all organizational standards and procedures related to patient access.

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