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Payroll & Client Operations (Voice Process) Walk-In)
Venue
ONE WEST BUILDING, SURVEY NO: 88/AA AND 88/E, NANAKRAMGUDA VILLAGE, SERILINGAMPALLY MANDAL, RANGAREDDI, Hyderabad, IN-TS, , IN .
Hyderabad
February 24, 25 &
2 p.m. – 4 p.m.
Experience Plaza, Ground Floor
HRO – Payroll & Client Operations (Voice Process) – Excellent Opportunity
Excellent voice skills mandatory | Payroll experience preferred, not mandatory
About the Role
We are looking for a dynamic HRO – Payroll & Client Operations professional who thrives in a fast-paced, client-facing environment. This role is ideal for candidates with strong communication skills and a keen interest in payroll and compliance operations.
Prior payroll experience is preferred but NOT mandatory—we are open to candidates who bring the right attitude, analytical mindset, and exceptional voice skills, with the ability to learn and grow in payroll operations.
Key Responsibilities
Handle end-to-end payroll support activities including managed and complex payroll scenarios
Support US payroll processes (W2, payroll escalations, issue resolution)
Ensure adherence to payroll compliance requirements and internal controls
Assist in payroll audits and data validations
Provide support for global payroll activities where applicable
Act as a key point of contact for client communication and payroll-related queries
Manage and resolve payroll escalations in a timely and professional manner
Build strong relationships through effective stakeholder and client account management
Deliver a seamless client-facing experience through clear communication and problem-solving
Key Skills & Competencies
Excellent voice and communication skills (Mandatory)
Strong interpersonal and stakeholder management abilities
Client-facing experience with a customer-first mindset
Ability to understand and manage complex payroll scenarios
Good understanding of payroll audits and compliance (preferred)
Exposure to US payroll / global payroll is an added advantage
Strong attention to detail and ability to work with deadlines
Experience Requirements
SME experience: Minimum 3 years
Payroll experience: Minimum 2 years (preferred, not mandatory)
Experience in HRO, payroll operations, or client services will be an advantage
Education
Graduation: B.Com / M.Com
MBA from a reputed management school (preferred)
Why Join This Role?
Opportunity to work in a high-visibility HRO process
Strong exposure to client-facing payroll operations
Structured learning environment for candidates transitioning into payroll
Ideal role for professionals with excellent voice skills looking to build payroll expertise
