Pharmacist Assistant QPB - Clicks Weskus

<strong>Listing reference:</strong> click_024092<br><br><strong>Listing status:</strong> Online<br><br><strong>Apply by:</strong> 10 March 2026<br><br><strong>Position Summary<br><br></strong><strong>Industry: </strong>Pharmaceutical Sector<br><br><strong>Job category: </strong>FMCG, Retail, Wholesale and Supply Chain<br><br><strong>Location: </strong>Vredenburg<br><br><strong>Contract: </strong>Permanent<br><br><strong>Remuneration: </strong>Market Related<br><br><strong>EE position: </strong>Yes<br><br><strong>About Our Company<br><br></strong>Clicks Group<br><br><strong>Introduction<br><br></strong>Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction<br><br><strong>Job Description<br><br></strong><strong>Job Objectives:<br><br></strong><strong>Responsibilities<br><br></strong><ul><li> Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines</li><li> Administration of scripts and or any other claiming/capturing related procedure</li><li> Accurate and complete handling of all profiles worked on</li><li> Interact with health care professionals where needed</li><li> Problem solving and follow up of queries<br><br></li></ul><strong>Duties<br><br></strong><ul><li> Interact with customers via telephone or other means regarding medication and Healthcare Services</li><li> Accurate capturing of scripts received at the Central Pharmacy centre</li><li> Handling of queries regarding prescriptions</li><li> Patient Profile management</li><li> Assist with Chronic authorizations</li><li> Liaison with all other departments</li><li> Ad hoc requirements as per operational requirements<br><br></li></ul><strong>Knowledge<br><br></strong><ul><li> Product knowledge (including OTC)</li><li> SAPC and relevant legal knowledge</li><li> Sound knowledge of the chronic authorization process and procedures</li><li> Customer service orientated</li><li> Ethical working practice and compliance<br><br></li></ul><strong>Skills<br><br></strong><ul><li> Computer literacy (MS Office)</li><li> Customer service orientated</li><li> Team Player</li><li> Integrity</li><li> Accuracy and attention to detail</li><li> Computer literacy (MS Office)</li><li> Must be bilingual (with English being one of the requirements</li><li> Must be able to work with patients and be adaptable to assist with various departmental duties</li><li> Be able to use initiative in order to provide patient satisfaction</li><li> Effective time management skills</li><li> Adaptability</li><li> Positive attitude</li><li> Be able to work under pressure<br><br></li></ul><strong>Competencies<br><br></strong>Essential<br><br><ul><li> Adhering to Principles and Values</li><li> Working with People<br><br></li></ul>Delivering Results and Meeting Customer Expectations<br><br><strong>Experience<br><br></strong><strong>Minimum requirements<br><br></strong><ul><li> Minimum 1 year in the role of Pharmacist Assistant Post Basic<br><br></li></ul><strong>Education<br><br></strong><ul><li> Further Education and Training Certificate Pharmacist Assistance (Essential)<br><br></li></ul><strong>Kindly note only applicants who meet the minimum requirements will be contacted.<br><br></strong><strong>All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.</strong>

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