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Pre-Access Registration Specialist I

February 19, 2026

Job Description:This role is responsible for assisting patients with pre-registering for upcoming appointments, surgeries or procedures. They are responsible for gathering important information from patients, verifying insurance coverage, and providing financial transparency in a timely manner. By working remotely in a call center setting, these specialists can efficiently assist patients over the phone, providing a convenient and accessible way for patients to prepare for their medical appointments. Their main purpose is to streamline the registration process, reduce wait times and ensure a smooth and seamless experience for patients before they arrive at a hospital.Essential Functions<ul><li>Demonstrates complete understanding and ability to apply registration policies and procedures.</li><li>Verifies medical insurance eligibility and benefits.</li><li>Identifies and explains co-insurance, co-pay and OOP (out of pocket) patient responsibilities.</li><li>Provides cost estimates to patients and collects payments.</li><li>Collaborate with other team members to ensure patient satisfaction, by effectively communicating, both orally and in writing.</li><li>Ability to multi-task, set priorities, and manage time effectively.</li><li>Be responsible for meeting productivity and call center quality measures.</li><li>Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance.</li></ul>Skills<ul><li>Patient Registration</li><li>Insurance</li><li>Financial Assistance</li><li>Medical Records Management</li><li>Customer Service</li><li>Pre-Payment, Payment Handling</li><li>Communication</li><li>Office Equipment</li><li>Computer Literacy</li><li>Problem Solving</li><li>Work from home/remote</li></ul>Minimum Qualifications<ul><li>High School Diploma or equivalent or (4) four years of revenue cycle experience</li><li>Minimum of two (2) years of revenue cycle experience, working in an acute care facility, medical office or call center</li><li>Knowledge of HIPPA regulations</li><li>Excellent computer skills (including Microsoft Office applications)</li><li>Excellent Internet connection</li></ul>Preferred Qualifications <ul><li>Spanish speaking preferred</li><li>Experience with Epic preferred</li></ul>We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont and WashingtonPhysical Requirements<ul><li>Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.</li><li>Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.</li><li>Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.</li><li>Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.</li></ul>Location:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package <a href="https://intermountainhealthcare.org/careers/benefits" target="_blank" rel="noopener noreferrer">here</a>.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Pre-Access Registration Specialist I

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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