Project Support Manager - Mobile, AL

Overview


BlastOne is a business that is growing fast globally and looking for top talent to join our dynamic fast paced family!

What makes us great is phenomenal staff who fit our fantastic culture! We believe in paying well and offering great benefits in order to attract the best talent.

What we do: BlastOne is a leading global supplier of Abrasive Blasting and Painting technologies to a range of different industries.

Hiring fantastic people is our key to growth. We hire top talent who shares our values!


The Role


This is a hands-on role and the overall mission of this role is to take 100% responsibility for the successful outcome of BlastOne projects to which you are assigned. Points of responsibility include:

  • Take over ownership for the execution of the equipment set up, performance and outcomes for site trials of equipment and technologies.
  • Must take personal ownership for customer satisfaction.
  • Perform troubleshooting and root cause analysis in response to customer’s field service needs. Execute preventative and corrective maintenance on site.
  • Maintain on site daily Field Service Project Log to allow collect data for continuous improvement.
  • Support continuous development and cost reduction efforts by proving feedback and lessons learned.
  • Be involved in the planning portion of the project in collaboration with the Regional and Sales Project Management teams to ensure a smooth start up and execution of blast projects
  • Communicate effectively and professionally with customers both during the project planning and on-site phases of the project.
  • Manage changing customer and project scope requirements
  • Training clients on the efficient, safe and productive use of equipment used on an industrial coatings project.

Required Skills/Qualifications


  • Minimum 5+ years’ experience leading blast and coating projects.
  • Experience in estimating, budgeting and cost control for blast and paint projects.
  • Associates degree in a technical discipline is preferred.
  • Must demonstrate the ability to read and understand mechanical and electrical engineering design and assembly drawings.
  • Must have a solid understanding and appreciation for site safety policies and procedures.
  • Must have strong leadership abilities and be able to manage customer perspectives on site, from blasters, to foremen, to owners. Must be able to effectively resolve conflicts.
  • Must be able to demonstrate excellent organizational & critical thinking skills.
  • Must have a high sense of urgency and ability to “get it done” on site. Customer uptime is critical.
  • Must be able to demonstrate ability to effectively communicate at all levels.
  • Must be able to demonstrate a solid grasp of basic computer systems: Microsoft Outlook, Word, Excel, etc.
  • Must be able to demonstrate strong attention to detail.
  • Must be able to demonstrate excellent task and time management skills.
  • Flexibility to travel extensively, including being on customer sites on weekends as required.
  • Preferred experience in a broad range of industries, including Oil and Gas, Large Shipyards, Water Storage, and Steel Fabrication.


The Perks working at BlastOne


  • Great company culture with a meaningful mission
  • Flexible time off
  • Generous 401k policy
  • Industry leading Health Insurance & benefits program
  • Ability to put your personal stamp on the success of a company
  • Incredible opportunities to grow within the company and the industry, both your responsibilities and compensation

Personality / Core Value Requirements


BlastOne is a unique company. We have a strong, close-knit team of hard working, caring professionals who have a passion for supporting our customers. To accomplish this, we take great effort to ensure that the members we add to our team will contribute positively to the great culture we already have.

We’re happy – but we spell it HAPIEE which is an acronym for our core values and beliefs:

  • H: Humility
  • A: We’re Agile – we move and work quickly and are flexible – we change quick
  • P: We’re positive, outgoing and Passionate! Our favorite phrase is ‘CAN DO!’
  • I: We act with Integrity at all times
  • E: We Execute – we do what we say we will do
  • E: We always operate with Excellence and with a hard work ethic

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...