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[Remote] Sales Manager, High Efficiency Support-Group Sales
Note: The job is a remote job and is open to candidates in USA. Hilton is a leading global hospitality company with a diverse portfolio of world-class brands. As a Sales Manager in High Efficiency Support, you will manage and support other Sales Managers to achieve team goals while developing sales and leadership skills within the team. The role involves preparing proposals, aligning strategies with hotel teams, and formulating plans to improve group sales performance.
Responsibilities
- Manage and support other Sales Managers in accomplishing High Efficiency team and portfolio goals. You will develop team members in their sales and leadership through regular meetings and feedback
- Initiate preparation of proposals and contracts on hotel guestrooms and meeting space with availability and pricing, strategically developed in partnership with the Revenue Manager(s) supporting the brand
- Ensure alignment with the hotel teams, sales teams, and Hilton Commercial and Brand Performance teams on strategies and pricing
- Formulate plans to improve group sales performance, communicate the plan to the hotel team, and implement the changes using Hilton sales systems such as OnQ Rates & Inventory (R&I), Global Revenue Optimization (GRO), and Delphi.FDC
- Build a positive relationship within the RMCC and other key commercial partners as you help guide the growth and structure for Spark and LivSmart Studios support
- Coordinate and assist with departmental projects that support the RMCC-Americas, High Efficiency model and RMCC 2.0 objectives
- Develop constructive and cooperative working relationships with Coordinators, Analysts, Managers, Assistant Directors, Directors, and internal and external teams to achieve efficiencies and results
- You will have the unique opportunity to influence the future of the High Efficiency Support Model for new Hilton brands
- Identify and elevate successful practices in your daily support and be empowered to collaborate with other teams to develop solutions to shape the future of our hotel support
Skills
- Two (2) years of hotel facing sales experience
- One (1) year working in a supervisory role leading and developing high performing teams
- In-depth knowledge of hotel sales lead process, negotiation, contracting, and working with various third-party sales lead generators
- Proficient in Revenue Management systems, hotel Sales Systems, hotel property management systems, and industry-related reports
- Proficient in Delphi
- Experience building trusted partnerships with property teams at all levels
- BA/BS Bachelor's degree in Hospitality, Business Administration, Finance, Economics or equivalent
- Three (3) years of analytical experience within revenue management, data management, reservations, front office operations, or related field
- Experience creating and delivering engaging presentations to diverse audiences
- Two (2) years in hotel group sales
- Hotel operations experience
Benefits
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Life insurance
- Short-and long-term disability insurance
- Access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount
- A 401(k) savings plan
- 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment
- Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents
- 10 paid holidays and 2 floating holidays throughout the year
- Up to 5 bereavement days
- Flexible spending accounts
- A health savings account
- An employee assistance program
- Access to a care coordination program (“Wellthy”)
- A legal services program
- An educational assistance program
- Adoption assistance
- A backup childcare program
- Pre-tax commuter benefit
- Our travel discount
Company Overview
