Review Responder

<p><strong>Time zones:</strong><span class="listing-tag" id="time_zones"> EST (UTC -5)</span>, <span class="listing-tag" id="time_zones"> CST (UTC -6)</span>, <span class="listing-tag" id="time_zones"> MST (UTC -7)</span>, <span class="listing-tag" id="time_zones"> PST (UTC -8)</span>, <span class="listing-tag" id="time_zones"> AKST (UTC -9)</span>, <span class="listing-tag" id="time_zones"> HST (UTC -10)</span></p> <div>We need someone capable of responding to online reviews for most of the day (especially during Spring and Summer). We need a technically proficient, creative writer, who can write in different styles to respond to our customer’s online reviews. In addition to responding to reviews, this person needs to write business blog articles that relate to our wheelhouse, social media posts, and edit the heck out of proposals and other businessy materials. Having a customer service mindset and understanding how to solve problems with your words are both incredibly important qualities to have for this position. Once in a while, this person might need to reach out to our customers to nudge them into writing us a review too! I know, we’re all about pushing you outside your comfort zone. Marketing and business experience is a major plus as our team works on different marketing campaigns on the regular. Being a team player and having a willingness to into any challenge our business faces is required.</p> <p><strong>You must be located in the US to be considered.</strong></p> </div> <div><strong>Some Perks</strong></div> <div>– 2 weeks vacation in addition to 30 days paid holidays (including taking the day off for your birthday)</div> <div>– 401K</div> <div>– Healthcare</div> <div>– We don’t require anyone to work over 40 hours a week and never work on the weekend (we want everyone to have a fantastic life outside of work)</div> <div>– Quarterly team virtual events from truffle making to hiring a magician for all the WebPunch families to attend (of course, dinner provided)</div> <div>– Headspace to help meditate (you get paid to meditate)</div> <div>– Becoming Your Best Self (a WebPunch initiative to help you realize your dreams and become the best you)</div> <div>– Employee Incentive plan (where you can earn a gift card to Amazon, Starbucks, and other fun things)</div> <div>– MacBook, if needed</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...