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Room Attendant - MFMYB
As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Your Day to Day -
- You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
- Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
- Keep your supervisor updated on room service progress and alert them to any repairs needed
- Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
- Be organized - keep on top of supplies and amenities and always try to minimize waste.
- Reunite items with owners - and log any lost and found property.
- Look smart - wear your uniform with pride.
- Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects.
- May have turndown duties.
- May assist with other duties as assigned.
What We Need from You -
- It's a physical role and you'll be on your feet most of the day, so fitness is important.
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
- You'll might need to bend and kneel to complete some activities.
- Literacy skills - reading, writing and basic math skills.
- Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
The hourly rate for this role is $19.44 to $23.99. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.
About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
