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Senior Director, National Retail Sales (Mobile)
Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role and Responsibilities We are seeking a highly experienced and dynamic sales leader to oversee Samsung's MX (Mobile eXperience) cross-line of business operations at major retail partners including Amazon, Costco, Target, Regionals, Distributors, and Warranty Channels. This role involves general management responsibilities for sales, marketing, supply chain, operations, and service. The ideal candidate will have a proven track record of driving growth, managing complex relationships, and leading high-performing teams. Position Objective Lead functions across Sales, Supply Chain, Marketing, Category Management, Finance, and Retail. Manage and develop business relationships across a portfolio of managed accounts and with Samsung MX HQ in Plano, TX. Serve as the primary point of contact for key customer executives within the portfolio, aligning with Samsung's Executive Team and cross-line of business teams. Develop, sell-in, and execute Annual Strategic Plans with managed customers. Co-develop and lead the promotional roadmap in partnership with internal stakeholders and external partners to drive revenue growth Partner closely with channel and brand marketing teams to develop compelling co-marketing programs, promotional offers, and value propositions that drive sell-through Ensure alignment and communication across Product Management Teams and Executive Leadership at Samsung. Establish constant communication between the local Samsung Team and Suwon Teams covering all business aspects. Proactively analyze market dynamics and trends to develop customized and innovative solutions. Represent managed customers in internal discussions regarding product, allocation, and roadmap decisions. Evaluate internal processes, identify improvement opportunities, and implement impactful enhancements. Anticipate, report, and resolve critical risks to Samsung leadership promptly. Manage, mentor, and provide strategic direction to a high-performing team, fostering a culture aligned with Samsung's core values. Skills and Qualifications Minimum Qualifications: Bachelor’s degree in a related field. Master’s degree a plus. +15 years working experience with demonstrable growth, and demonstrated leadership. Past experience working at or with Amazon, Target or Costco strongly preferred. 3+ year successful track-record of general management with a national customer. Demonstrated analytical skills, and ability to lead and coach others. Strong interpersonal and negotiation skills, and excellent communication skills. Able to assess risks and manage accordingly. Strong intellectual rigor, with a good understanding of cultural issues and how to leverage them for success. Ability to lead complex projects, and work effectively in a matrixed environment. Presentation Skills * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. Job Alerts: If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).
