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Senior Manager, Cybersecurity Fraud- Hybrid Preferred in MN or DC or Remote
About the position Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Enterprise Information Security (EIS) team is responsible for cybersecurity across our organization. We support our business and members by reducing risk, rapidly responding to threats, focusing on business resiliency and securing new acquisitions. UnitedHealth Group’s Enterprise Security and Resilience Office (ESRO) is committed to building and maintaining the trust and confidence of our customers and stakeholders. The Senior Manager, Cybersecurity Fraud will lead a team of cybersecurity professionals that collaborates cross-functionally with business and investigative partners to identify and remediate risks to businesses and contact centers. This role will also manage and mentor team members, support organizational operations and strategy, and engage with leadership across UnitedHealth Group. If you are located in MN/DC, you will have the flexibility to work remotely, as well as work in the office as you take on some tough challenges. This position follows a hybrid schedule with four in-office days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Responsibilities • Collaborate with internal teams to enhance existing systems and recommend features for new systems to mitigate risks • Monitor fraud trends and develop fraud strategies, tools, and processes to deliver superior fraud detection while balancing customer experience • Provide performance tracking of fraud strategies and fraud prevention tools and processes with the ability to communicate and present to senior audiences. • Mentor and lead a team of cybersecurity analysts by providing critical feedback and encouraging them to perform at their best Requirements • Undergraduate degree or equivalent experience • Relevant cybersecurity certifications such as Security+ or CySA+ • 5+ years of cybersecurity, digital forensics, or incident response experience • 3+ years of experience leading a team of at least 5 cybersecurity analysts with HR accountabilities • 3+ years of experience of experience with cyber fraud (eg contact center, social engineering, and account takeover fraud) or fraud operations at a large banking institution • 3+ years of experience correlating data points across multiple platforms to identify abnormal behavior or fraud • Proven exceptional interpersonal and communication skills to collect facts and report findings to internal employees and leaders • Demonstrated ability to identify cyber threats and fraud and remain current on the latest trends and tactics Nice-to-haves • Certified Fraud Examiner or Professional Certified Investigator certification • Experience investigating health care fraud, waste, and abuse • Experience leveraging solutions (eg, Pindrop) to identify, investigate, and prevent contact center fraud • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Benefits • In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). • No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. Apply tot his job
