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Service Systems Technician
- Perform routine performance verification and preventative maintenance to keep equipment operating at peak efficiency.
- Efficiently install and commission new equipment, ensuring accurate and timely delivery.
- Diagnose and resolve equipment breakdowns promptly to reduce downtime.
- Advocate and support audits, calibrations, and validation activities across PI and cross-divisional product lines.
- Collaborate effectively with other departments to support business objectives.
- Provide outstanding customer service to ensure satisfaction and build lasting relationships.
- Proven experience in Electrical, Electronic, and Mechanical engineering, demonstrating a strong technical foundation and ability to work across multidisciplinary systems.
- Solid track record working within a customer-facing service environment, with excellent communication and interpersonal skills to deliver high-quality customer service and technical support.
- Ability to troubleshoot and resolve complex technical issues efficiently while maintaining professionalism and a customer-focused approach.
- Experience with installation, commissioning, preventative maintenance, and breakdown rectification.
- Comfortable working independently and as part of a team, showing adaptability and a proactive attitude.
- 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
