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Specialist, Global Clinical Solutions
About the position
Specialist, Global Clinical Solutions Introduction to role: Global Clinical Solutions (GCS) drives the delivery of services and technology for AstraZeneca for its internal and external stakeholders. The Specialist, GCS delivers global centralized services across drug projects and/or other activities that enable delivery of Clinical Development programs to time, cost, and quality across all delivery models. Individuals in the role will ensure the population and availability of complete, high-quality data from clinical operations processes/procedures and systems. They may deliver trainings in relation to system procedures and/or processes and participate in the coordination of the life cycle management of processes and systems/tools including associated documentation (procedural, system). All Specialists, GCS will participate in improvement projects as needed, and will contribute to functional and regional initiatives Accountabilities: Delivers GCS services Sets up and maintains systems/tools and data associated with projects, services and technology in partnership with Study Teams and external partners to appropriate standards, completeness, quality and consistency Supports life cycle management and business continuity for operational processes/procedures, systems/tools, standards, procedural documentation and training materials Provides support to user communities including: Conducting relevant process/system/tool trainings Facilitating knowledge sharing Establishing best practices Ensuring communication with relevant stakeholders across GCS and AZ Performs analysis of processes and tools to define business usage and identify opportunities to improve efficiency/effectiveness of systems/methods/processes; Support in User Requirement Specifications and User Acceptance Tests Contributes to business cases for continuous improvement project Prioritizes workload to achieve personal and work unit targets and participates in change initiatives
Responsibilities
- Delivers GCS services
- Sets up and maintains systems/tools and data associated with projects, services and technology in partnership with Study Teams and external partners to appropriate standards, completeness, quality and consistency
- Supports life cycle management and business continuity for operational processes/procedures, systems/tools, standards, procedural documentation and training materials
- Provides support to user communities including: Conducting relevant process/system/tool trainings Facilitating knowledge sharing Establishing best practices Ensuring communication with relevant stakeholders across GCS and AZ
- Performs analysis of processes and tools to define business usage and identify opportunities to improve efficiency/effectiveness of systems/methods/processes; Support in User Requirement Specifications and User Acceptance Tests
- Contributes to business cases for continuous improvement project
- Prioritizes workload to achieve personal and work unit targets and participates in change initiatives
Requirements
- Bachelor’s degree in biological science or healthcare related field with 0+ years of experience in the pharmaceutical industry or in clinical study delivery/clinical development processes
- Proven time management, organizational, and analytical skills
- Ability to multitask and have task-oriented performance
- Previous administrative training/experience
- Computer proficiency
- Can create and maintain systems for efficiency for both self and others
- Excellent knowledge of spoken and written English
- Strong communication skills
- Exhibits AZ Values and Behaviors
Nice-to-haves
- Solid understanding of the clinical study process
- Programming experience or programming aptitude
- Knowledge of pharmaceutical drug development and clinical study processes and associated government regulations, ICH GCP
- Shown willingness and ability to train others on study support processes and procedures
- Demonstrate the ability to proactively identify risks and issues as well as possible solutions
- GxP trained
