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Sr Account Manager-Business Channel Management
About the position
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You’ll be working side-by-side with our agent and third party retail partners to grow our customer base in the small to medium business marketplace. You’ll develop and create sales and marketing strategies along with targeted incentive programs to drive sales and profitability through this channel. Ongoing, you’ll assess performance of each agent and retailer and develop a tailored plan to improve productivity to help them meet their targets. A combination of incentives, promotions, and marketing programs along with training and education will be your tools. When our partners are successful, so are we. What we’re looking for... You’d like to manage your accounts like you’d run your own business. You know that your success depends on the team’s success. People trust you and come to you for advice. You are confident in your ideas but always open to input from others—because you know the best ideas come from different perspectives. You find sharing your expertise and developing others rewarding. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Responsibilities
- Growing the wireless business through our partner agents and retailers.
- Enhancing agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets.
- Evaluating agent and overall channel sales performance for continuous improvement.
- Developing, implementing and monitoring regional sales and incentive programs.
- Communicating sales program results and effectiveness.
- Motivating our indirect agents to exceed sales
- Providing feedback on sales techniques and customer interactions.
Requirements
- A Bachelor’s degree or four or more years of work experience.
- Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Willingness to travel in an assigned territory 50-75% of the time.
- Eligibility to pass motor vehicle records check.
Nice-to-haves
- B2B sales, marketing, training or customer service experience. Ideally, with third party sellers or retailers.
- Managed competing priorities with tight deadlines in a dynamic environment.
- Account management experience.
- Demonstrated interpersonal, communication and presentation skills.
- Experience in the wireless industry.
Benefits
- Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
- We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.
- Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
