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Store Associate - Dolphin Mall, Miami, FL
## Key Role Overview As a Store Associate at Finish Line (Dolphin Mall, Miami, FL), you will support daily store operations and deliver exceptional customer service to drive sales and store performance. This in-store retail role includes merchandise management, visual merchandising, order fulfillment, POS transactions, and active participation in promotional and operational activities. ## Key Responsibilities - Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service. - Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. - Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance. - Ensure compliance with company policies, procedures, and health & safety regulations. - Work collaboratively with team members to achieve store sales and operational goals and perform additional duties and projects as required. ## Required Qualifications - Proven experience in retail or a similar role is preferred but not strictly required; a track record of achieving sales targets is a plus. - A passion for delivering outstanding customer service and creating memorable shopping experiences. - Strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Positive attitude, reliability, strong work ethic, and willingness to work flexible hours including weekends and holidays. - Basic math skills and familiarity with POS systems. - Set weekly availability that may include mornings, days, and nights; availability to work weekends and holidays as required. - Clear spoken English and proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports. - Must meet physical demands: prolonged standing approximately 4 to 14 hours per day, stooping/kneeling, reaching/pulling, occasional ladder use or stairs, and regularly lifting items weighing 5–25 lbs (sometimes higher). - Must be at least 18 years old (some locations may hire at 16+ per local law). ## Preferred Qualifications - Prior retail experience with documented success meeting or exceeding sales targets. - Familiarity with visual merchandising standards and inventory/shipment workflows. ## Compensation & Benefits - Salary range: Not specified in the job posting. - Competitive pay and a comprehensive compensation package, including retirement plans and employee discounts. - Opportunities for career growth and professional development within the company. ## Additional Information - This is an in-store, retail position at Dolphin Mall (Miami, FL) in a moderately noisy retail environment. - Work schedule requires flexibility and consistent punctuality/regular attendance per company policy. - Reasonable accommodations may be made for qualified individuals with disabilities, pregnancy, or religious practices. - Finish Line, Inc. is an Equal Employment Opportunity employer and prohibits discrimination based on protected characteristics. - Applicants needing accessibility assistance to apply can call (317) 613-6890 or email talentacquisition@finishline.com.
