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Systems Analyst Application III- UKG PRO (Remote)- FT/Days
Job DescriptionAnalyst Application Systems III serves as the subject matter expert associated with content, operational customer processes, regulatory requirements, and IT support procedures related to assigned health / college system applications. The Analyst Application Systems III analyzes and documents user application needs, identifies and evaluates alternative solutions and approaches to meeting those needs, helps select the optimal solution and implements those solutions with guidance from IT senior analysts, service line leaders, and organizational/college leadership. Provides training, documentation, direct application support, including the implementation of required/requested application configuration updates, routine system maintenance and support, and maintaining current vendor relationships concerning versioning operating system security compliance.***Centra is seeking a detail-oriented and proactive UKG Pro Systems Analyst to join our Information Technology Financial Services support team. This role will be responsible for supporting, configuring and optimizing the UKG Pro Time & Attendance / Scheduling system. This resource will work closely with the Payroll and TA/Scheduling business units. The ideal candidate will have a strong understanding of the UKG Pro application, excellent problem-solving skills, and the ability to translate business requirements into technical solutions. Technical skills required for this position include; UKG Pro system expertise, Boomi data integration knowledge, UKG report development, UKG clock configuration knowledge, and advanced system analyst skills (change management, project coordination, system troubleshooting & issue resolution).***Responsibilities Demonstrate exceptional critical thinking skills and an analytical mindset. Demonstrate exceptional subject matter expert skills of knowing the assigned systems as well if not better than the vendor. Demonstrate exceptional business (operational) expert skills. Could run the business unit by understanding the why, what, how and understands the regulatory requirements. Demonstrate exceptional system configuration knowledge by finding solutions for business problems, master file parameter knowledge, coding interpretations, and integration requirements. Demonstrate exceptional reporting skillset that includes reports, file builds, and extracts. Demonstrate exceptional relationship building skills. Demonstrate exceptional ability to learn and adapt to new software applications as they are introduced to the department, organization, and college. Demonstrate exceptional ability to read, analyze and interpret technical procedures and general business documents, department and college specific periodicals, professional journals, and government regulations. Demonstrate exceptional ability to prepare, design, develop, and test new developments and enhancements. Demonstrate exceptional ability in analyzing a set of presenting conditions and reach independent decisions as a result of proficiency in areas of responsibility and critical thinking skills. Demonstrate exceptional ability in reviewing and defining system testing procedures. Demonstrate exceptional ability to be self-motivated with the ability to prioritize multiple objectives. Demonstrate exceptional ability in planning for and recommend capital expenditures for organizational budgets to include information technology, supported business service lines, and Centra College. Demonstrate exceptional ability in exhibiting a calm responsiveness to emergency and stressful situations. Demonstrate an exceptional ability in communicating both verbally and in written form in a respectful and effective manner. Demonstrate an exceptional ability in sharing information regarding solutions to problems with colleagues, and other staff members as appropriate. Demonstrate an exceptional ability in training new staff as designated by manager. Demonstrate an exceptional ability in completing assignments with promptness and accuracy. Demonstrate an exceptional ability in meeting deadlines for all tasks assigned. Demonstrate an exceptional ability in being an active contributor in all customer service initiatives. Demonstrate a exceptional ability to project manage application initiatives (upgrades / implementations). Demonstrate an exceptional ability to act as a service line team lead when required. Demonstrate an exceptional ability to be proactive in providing hospitality to all Centra's patient, families, visitors, employees, students, and physicians. Expectation to participate in standard on call rotations.QualificationsREQUIRED:Bachelor's Degree from a four-year university in the field of information technology, computer science, or related field or a minimum of five to seven (5-7) years of equivalent technical / analytical healthcare / academic IT related work experience.ITIL Certification or obtain within 12 months of position assignment
