Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Technical Product Manager supports the delivery and evolution of platforms, including generative AI, decisioning, personalization, and experimentation capabilities. This role partners with engineering, data science, and business teams to execute on platform roadmaps, translate requirements into technical work, and deliver high-quality, scalable platform capabilities.

The Technical Product Manager operates within a defined product strategy, balancing business needs with technical feasibility while developing depth in platform technologies and product execution.

What you will do:

• Contribute to the development and execution of platform roadmaps by supporting feature definition, sequencing, and delivery.

• Gather and translate business and technical requirements into clear user stories, acceptance criteria, and technical specifications.

• Write technical specifications for data pipelines, policies, experiments, lead allocation, and logging.  Define data contracts and SLAs with technology teams.

• Partner closely with engineering, ML, and data teams to plan, prioritize, and deliver platform capabilities.

• Manage product backlogs, support sprint planning, backlog refinement, and release coordination.

• Collaborate with senior product managers to assess tradeoffs, dependencies, and risks.

• Support platform governance processes, including documentation, versioning, approvals, and compliance requirements.

• Assist in monitoring platform performance, reliability, and adoption, including KPIs, SLOs, and operational metrics.

• Analyze data and user feedback to identify opportunities for improvement and optimization.

• Participate in platform evolution efforts, including enhancements, migrations, and technical improvements.

• Stay current on relevant platform, AI, and cloud technologies to build product and domain expertise.

• Communicate progress, risks, and outcomes to stakeholders with guidance from senior product leadership.

What you will bring:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field required.

• 5-7+ years of product management experience, preferably in technical or platform-focused roles.

• Experience working with engineering teams in an agile development environment.

• Demonstrated systems acumen, including ability to review code, data contracts and system trade-offs.

• Proven track record managing complex technical roadmaps and leading cross-functional initiatives.

• Foundational understanding of systems architecture, APIs, and cloud-based platforms.

• Strong analytical and problem-solving skills with a data-informed mindset.

• Clear written and verbal communication skills.

• Ability to manage multiple priorities and deliver within a defined product strategy

• Eagerness to learn, grow technical depth, and take on increasing ownership.

What will set you apart:

• Familiarity with AI/ML concepts, decisioning systems, or data platforms preferred.

This job operates in a professional office environment. 

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. 

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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