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Technology Manager (Level I - III)
About the position
As a Technology Manager at Oncor, you’ll lead near and long-term Strategy, Demand Planning, Budgeting, Design, Development, Delivery, and Operations of Oncor’s Technology solutions. The Technology Manager ensures that planning, development, testing, deployment, maintenance, process improvements, and transformation optimize and complement Oncor’s strategy and objectives. This role is responsible for leading cross-functional coordination and communication activities to enable development and production support for programs and projects in the assigned Technology function. We are considering applicants with multiple experience levels. Please view all details related to education and experience for each level of consideration. This position is a hybrid role that will report 3 plus days in the office based at our Woodall Rodgers – Downtown Dallas, TX location.
Responsibilities
- With direction from the Technology Director and consultation with other application portfolio stakeholders, assesses and anticipates current and future technology needs.
- Provides the service and expertise necessary for both project and operational activities, including but not limited to, user acceptance testing, input into training and change management materials, quality checks, and deployment of new technologies.
- Productively collaborates with cross-functional technology teams and manager to prepare short- and long-term action plans for assigned Technology Solutions.
- Serves as a 360-degree thinking tollgate to ensure One Technology orchestration and alignment is achieved before roll out of significantly impacting technology changes.
- Establishes and maintains relationships with various Oncor workgroups as well as internal and external stakeholders for risk/issue management.
- Maintains the assigned Technology function’s budget (Capital & Operations/Maintenance) and makes collaborative, informed, facilitated, and dynamic investment prioritization decisions.
- Effectively communicates and navigates disruption that can arise with technology delivery protection, and operations.
- Oversees assigned Technology function operations and guides transformation, change, and continuous improvement efforts to support business outcomes.
- Attracts, manages, and develops top workforce talent for the Technology function.
- Understands, measures, and communicates team capacity and velocity for demand planning and work execution purposes.
- Manages resources in assigned function across Technology portfolio of work.
- Ensures resources are allocated efficiently to achieve business objectives.
- Conducts crucial conversations where performance and continuous improvement are needed.
- Proactively ensures alignment of Technology solutions to enterprise architecture guidelines.
- Manages vendor teams and aligns vendor services with enterprise strategy and the assigned Technology function objectives.
- Uses subject matter expertise to track and maintain new and existing software and hardware assets and cloud services.
- Implements Oncor and industry standards, best practices and development methodologies, including Agile and DevOps, within the assigned Technology function to improve expected outcomes.
- Applies design thinking and data science best practices to ensure sustainable solutions.
- Identifies and shares information and trends that can improve the assigned Technology function outcomes.
- Confirms and adheres to all procedures, policies, and regulatory guidance.
- Fulfills other duties as assigned, such as but not limited to, budgeting, ownership of transformational change management, develop and monitor key metrics, and design thinking.
Requirements
- Ability to manage resources, both employee & contract.
- Ability to work with outsourced service providers.
- Proficient project management skills related to technology delivery and operations.
- Excellent communication and presentation skills.
- Operates with high level of professionalism and integrity.
- Seeks feedback from others and applies such feedback where applicable.
- Self-motivated problem solver.
- Ability to build and develop a top talent workforce.
- Ability to communicate complex information to senior leaders.
- Ability to think and take action both strategically and tactically.
- Ability to learn quickly and adapt to change.
- Ability to maintain and forecast project financials.
- Ability to provide thought leadership and interact well with diverse audiences.
- Ability to work independently and make effective decisions with minimal oversight.
- Ability to organize, prioritize, track tasks, and facilitate effective meetings.
- Ability to follow through on work assignments and commitments.
- Proficient with change management.
- Knowledge of the Electric Delivery industry.
- Knowledge of technology and utility-based concepts including advanced metering, customer information systems, work and asset management, engineering and design, finance & accounting, security and/or networks.
- Technology Manager Level 1 High School Diploma, GED, or equivalent AND 3+ years of professional experience with project management responsibilities is required. Will consider candidates with Bachelor’s Degree AND 2+ years of experience in a technology development, solution delivery, or operations responsibility OR 2+ years of cross-functional supervisory or program/project management experience in lieu of above criteria.
- Technology Manager Level 2 High School Diploma, GED, or equivalent AND 5+ years of professional experience with project management responsibilities is required. Will consider candidates with Bachelor’s Degree and 4+ years of experience in a technology development, solution delivery, or operations responsibility OR 4+ years of cross-functional supervisory or program/project management experience in lieu of above criteria.
- Technology Manager Level 3 High School Diploma, GED, or equivalent AND 7+ years of professional experience with project management responsibilities is required. Will consider candidates with Bachelor’s Degree and 6+ years of experience in a technology development, solution delivery, or operations responsibility OR 6+ years of cross-functional supervisory or program/project management experience in lieu of above criteria.
Benefits
- Annual incentive program.
- Competitive health and welfare benefits (medical, dental, vision, life insurance)
- Ability to earn wellness incentives (up to \$2,300 in 2026 as an Employee only) and other wellbeing resources.
- 401k with dollar-for-dollar company match up to 6%.
- 401k match with student debt program.
- Cash balance pension plan.
- Adoption Assistance.
- Mental health resources.
- Employee resource groups.
- Tuition reimbursement.
- Competitive vacation, 10 company holidays and 2 personal holidays.
- Paid parental leave.
- Salary continuation for up to 6 months for approved employee illness or injury.
- Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
- Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.