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Territory Officer - 1
JOB OVERVIEW/SUMMARY :
Territory Officer is responsible for managing all aspects of water service within assigned area. Their duties encompass customer service, operations, maintenance, regulatory compliance and community engagement.
MAIN DUTIES & RESPONSIBILITIES:
- Responsible for the supervision and performance of personnel under his coverage area.
- Supervises the overall day to day operation in the work field including resolution of daily water service related complaints and sanitation of all water tanks and pump house.
- Monitors incoming & outgoing materials thru the accomplishment of monthly inventory report.
- Checks submitted and accomplished water installation “Job Orders” issued to field office.
- Prepares monthly record / report of water productions and discharges (billed & unbilled) in all water pumping stations.
- Monitors/ Prepares daily logging / report of NRW occurrences and Contractor’s Daily Activities and Accomplishments.
- Performs other duties and responsibilities that will be assigned by the General Manager/ Engineering Department Manager
- Oversees day to day operation including power consumption monitoring, production, sanitation and cleanliness of all water tank and pumps house/station.
- Responsible for identifying, maintaining and repairing the waterline system used to prevent water loss and ensure the efficient delivery of water and to distribute clean and potable water to residential and commercial establishments.
- Ensuring the quality and safety of the water supply by monitoring water treatment processes and conducting tests to detect contaminants or irregularities in the water.
- Interacting with customers to address their water-related concerns, such as low water pressure, water quality issues and distribution of notices.
- Must meet monthly and annual internal targets.
QUALIFICATION:
- College Graduate of any Engineering course
- License is a plus
- 1 to 2 years work related experience
- Customer service
- Basic knowledge in electromechanical
- Water distribution network
- Proficient with MS Office, preferably in Excel and Power point
- Driving is a plus
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Work Location: In person