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TurboTax is hiring: Remote Customer Service Representative – TurboTax in Washing
Work from home with TurboTax Product Expert Get paid $24 per hour Get a $405 Certification bonus Work from home set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9 15 for all hours worked Fast 24 hour Certification Compensation Breakdown: Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week Base Pay $18.50 per hour Includes: Guaranteed hourly pay Includes $3.00 Network Fee component Paid on every hour worked Weekly Bonus Opportunities Up to $250 per week Bonuses are performance schedule based: Hours Worked Bonus $100 Weekly Bonus when you work 36 44.99 hours $100 Weekly Bonus when you work 45+ hours TNPS Performance Bonus $50 Gift Card when you achieve: 4 or more TNPS Promoters in a single day Zero TNPS Detractors that same day As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We ll give you amazing continuous support for everything. Get paid $24 per hour Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it! You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. En Español: Trabajar desde casa con un experto en productos TurboTax Obtenga $24 por hora Pago de $405 por hora de certificación Trabajo desde casa establezca su propio horario flexible entre las 8 am EST y las 12 am EST de la medianoche del lunes al domingo4 Ganad $5/hora adicionales desde el 9 de abril 15 para todas las horas trabajadas Rápido 24 horas de compensación de Certificación Desglose: Ganad hasta $24.00 por hora Sobre la base de la compensación semanal total cuando trabaje 45+ horas por semana Pague $18.50 por hora básica Incluye: Pague por hora garantizada Incluya $3.00 Componente de la tarifa de red Pagado por cada hora trabajada Impresión Semanal Oportunidades de bonificación de hasta $250 por semana Las bonificaciones se basan en el horario: Horas trabajadas de bonificaciones semanal de $100 cuando trabajas $44.99 Horas semanal Bonus semanal cuando trabaja 45+ Horas TNPS Performance Bonus Zero $50 Tarjeta de regalo cuando obtienes: 4 o más TPSN en una sola hora Pague $1850 por día de base Incluyendo: Componen un componente de honoraria de red pagado en cada hora de trabajo Importación Semanal Oposiciones de bonificaciones de hasta $100 por semana de rendimiento de los clientes. Obtén un bono de $405 por hora Gana un bonos de $450 solo por participar en obtener la certificación como experto en productos TurboTax $5.00 por hora Turbo Bonus Boost: Disfruta del bono desde el 9 de abril hasta el 15 de abril con horas ilimitadas disponibles, debe trabajar un mínimo de 8 horas todos los días los días de abril 13, 14 y 15 para calificar La certificación se lleva a cabo durante 3 días Construye tu propio horario con horas flexibles en cualquier momento entre las 8 am EST y las 12 am EST de lunes al domingo4 Un mínimo de 25 horas por semana requeridas, ¿quiere trabajar más? ¡Vete a hacerlo! Te asignarán una PYME (Subject Matter Expert) que te apoyará durante las llamadas en vivo. Además, apoye a un especialista en rendimiento de mercado (MPS) como defensor de Habilidades de experiencia requerida Para tener éxito en este GigTax como proveedor de servicios de turboTox, no necesitas ser comprensivo de las necesidades específicas de los clientes.
