Virtual Sr. Subrogation Processor

Hourly Range: 

$18.27 - $21.63

 

The Virtual Sr. Subrogation Processor plays a vital role in supporting the subrogation team by handling key administrative tasks that enhance the efficiency of the claims recovery process. This role ensures the accuracy and consistency of records across multiple systems while facilitating seamless communication with clients, insured parties, and other stakeholders—ultimately contributing to successful claim recoveries. *Position is work-at-home.*

 

Essential Functions and Responsibilities:

  • Pulling documentation from client systems & reporting claims to other insurance carriers.
  • Process incoming and outgoing mail, including handling legal releases and correspondence.
  • Complete claim forms for cases involving rental agencies, municipalities, and other third parties.
  • Respond professionally and promptly to phone calls and emails from clients, insureds, and other stakeholders.
  • Create and send Subrogation demand packages to other insurance carriers.
  • Review files using a diary system to ensure timely handling of correspondence and updates.
  • Close files in E-Subro Hub once they are closed in internal systems to maintain consistency.
  • Assist subrogation teams with daily tasks to ensure efficient and timely recovery operations.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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